334813497-3-10-2022-10-CC-CMAZ-CCHPJD-20220314112120

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334813497
Report Date: 02/25/2022
Date Signed: 03/10/2022 01:27:40 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2021 and conducted by Evaluator Nasha King

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20211207101004

FACILITY NAME:	CORNERSTONE CHRISTIAN PRESCHOOL		FACILITY NUMBER:	334813497
ADMINISTRATOR:	MARIE MARKHAM		FACILITY TYPE:	850
ADDRESS:	40333 ACACIA AVENUE		TELEPHONE:	(951) 929-5007
CITY:	HEMET	STATE: CA	ZIP CODE:	92544
CAPACITY:	108	CENSUS: 34	DATE:	02/25/2022
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Marie Markham, Director		TIME COMPLETED:	12:35 PM

ALLEGATION(S):

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Personal Rights- Staff restrained a daycare child.
Personal Rights- Staff Inappropriately expelled child from school.
Personal Rights- Staff scream at daycare children.

INVESTIGATION FINDINGS:

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***THIS IS AN AMENDED REPORT***
On the date and time listed, Licensing Program Analysts (LPAs) Nasha King and Rachel Zeron arrived at the facility for the purpose of concluding and delivering the complaint findings into the investigation of the above-referenced allegations. LPAs toured the facility, conducted census, and discussed with Ms. Markham the conclusion of the complaint investigation.

An initial 10-day visit was conducted on 12/08/2021, and the investigation was extended at that time. During an additional visit conducted on 02/10/2022, LPA King reviewed child #1’s (C1) file and conducted interviews with staff pertinent to the investigation; the investigation was also extended during this visit.

On 12/07/2021, Community Care Licensing (CCL) received a complaint alleging that staff restrained a daycare child, staff inappropriately expelled child from school, and staff scream at daycare children. In regards to the allegation staff restrained a daycare child, information obtained during confidential interviews could not
Please see LIC 9099C pg. 2 for a continuation of this report.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha King	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20211207101004

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL	FACILITY NUMBER: 334813497
	VISIT DATE: 02/25/2022

NARRATIVE

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corroborate the allegation with a preponderance of evidence. It was disclosed during interviews that facility staff does not utilize restraining as a form of disciplinary action, but instead, utilize redirection and calming techniques to assist with modification of childrens’ behaviors. Therefore, based on the information obtained, the allegation is UNSUBSTANTIATED.

In regards to the allegation staff inappropriately expelled child from school, information obtained during confidential interviews could not corroborate this allegation. Interviews with facility staff revealed that C1’s childcare services were terminated due to the child demonstrating challenging behaviors such as aggression, tantrums, and noncompliance that could jeopardize the safety of other students and/or staff. It was also revealed that facility staff provided C1’s responsible party with resources and support during meetings conducted, that would help to nurture positive social-emotional development for the child, and thus provided a process aimed at supporting the child and family prior to terminating C1’s childcare services. Additionally, a review of child #1's (C1s) records by LPA King contained six (6) Behavior Reports between the months of August 2021-November 2021 of the child being aggressive towards staff and other children. Additionally, during the course of this investigation, LPA King reviewed the signed Admissions Agreement for C1, which indicated that “disrespect to the personnel of the school, or continued disobedience to the established policies of the school would not be tolerated.” The review of these records and C1’s records revealed that the facility followed their policies and procedures in their Admissions Agreement/Parent Handbook as it relates to the termination of childcare services. Therefore, based on the evidence obtained, the allegation staff inappropriately expelled child from school is UNSUBSTANTIATED.

In regards to the allegation staff scream at daycare children, confidential interviews conducted with staff and children could not corroborate this allegation with a preponderance of evidence. Additionally, during visits conducted during the investigation, LPA King did not hear/observe any teachers/staff members yelling or screaming at the children. Therefore, based on the evidence collected, the allegation staff scream at daycare children is UNSUBSTANTIATED.

Based on the lack of witnesses and conflicting statements obtained during confidential interviews, there is no evidence to prove or disprove that staff restrained a daycare child, staff inappropriately expelled child from school, and staff scream at daycare children.

Please see LIC 9099C pg. 3 for a continuation of this report.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha King	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2022

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20211207101004

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL	FACILITY NUMBER: 334813497
	VISIT DATE: 02/25/2022

NARRATIVE

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Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Marie Markham and a copy was provided.

Appeal rights were discussed and provided during the exit interview.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha King	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2022

LIC9099 (FAS) - (06/04)

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