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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334813497
Report Date: 03/23/2022
Date Signed: 03/23/2022 02:17:14 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/04/2022 and conducted by Evaluator Nasha King
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220104102013
FACILITY NAME:CORNERSTONE CHRISTIAN PRESCHOOLFACILITY NUMBER:
334813497
ADMINISTRATOR:MARIE MARKHAMFACILITY TYPE:
850
ADDRESS:40333 ACACIA AVENUETELEPHONE:
(951) 929-5007
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:108CENSUS: 58DATE:
03/23/2022
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Marie Markham, DirectorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Personal Rights- A child sustained head injury.
Reporting Requirements- Administrator did not report an unusual incident to a daycare child's representative.
Personal Rights- Staff denied daycare children more food when they said they were still hungry.
Physical Plant-Facility is in disrepair.
INVESTIGATION FINDINGS:
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On the date and time listed, Licensing Program Analyst (LPA) Nasha King arrived at the facility for the purpose of concluding and delivering the complaint findings into the investigation of the above-referenced allegations. LPAs toured the facility, conducted census, and discussed with Ms. Markham the conclusion of the complaint investigation.
An initial 10-day visit was conducted on 01/05/2022, and the investigation was extended at that time. During an additional visit conducted on 03/03/2022, LPA King reviewed children’s records, specifically child #1’s (C1) file and conducted interviews with staff pertinent to the investigation; the investigation was also extended during this visit.
On 01/04/2022, Community Care Licensing (CCL) received a complaint alleging that a child sustained head injury, administrator did not report an unusual incident to a daycare child's representative, staff denied daycare children more food when they said they were still hungry, and facility is in disrepair.

See LIC 9099C (pg. 2) for a continuation of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20220104102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334813497
VISIT DATE: 03/23/2022
NARRATIVE
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In regards to the allegation that child sustained head injury, confidential interviews could not corroborate the allegation as LPA received conflicting information. LPA reviewed child #1’s (C1) file and observed a total of seven (7) Ouch Reports. Of the seven (7) reports, none of them reported that C1 sustained a head injury. Per the Director, when a child sustains a head injury, the child’s parent(s) or authorize representative(s) are notified immediately via telephone of the injury, stating that anything that has to deal with the head, they always urge the parent(s) to take the child to see a doctor to seek medical attention due to the nature and/or seriousness of the injury. Additionally, an interview conducted with staff #1 (S1), who witnessed the injury, revealed that C1 did not sustain a head injury, as C1 was running and fell and scraped their nose outside on the turf. Therefore, based on the information obtained, the allegation child sustained head injury is UNSUBSTANTIATED.

In regards to the allegation administrator did not report an unusual incident to a daycare child's representative, information obtained during confidential interviews could not corroborate this allegation. LPA reviewed C1’s record and did not observe an Ouch Report documenting a head injury, and therefore, there was not anything to report to the guardian. Per the Director, parents/authorized representatives are notified of all unusual incidents with an Ouch Report. Specifically, when it comes to any head injuries, parents/authorize representatives are notified immediately via telephone. The parents/authorize representatives are notified so that the child can be picked up and taken to seek medical attention because they understand the seriousness of any head injury and wants to make sure that the child seeks proper care. Therefore, based on the information obtained and records review, the allegation is UNSUBSTANTIATED.

In regards to the allegation staff denied daycare children more food when they said they were still hungry, confidential interviews conducted with staff and children could not corroborate this allegation. Interviews revealed that children are not being denied food, and when asking for more food, staff are more than willing to give the children additional servings, including snacks. During today’s visit, LPA King observed that the menu was posted and reviewed the March 2022 School Snack/Lunch Menu. LPA observed that children who receive the school lunches were served the foods on today’s menu. Additionally, LPA observed the children’s plates to have large portions of the food being served and met the threshold for the quantity necessary. The children who bring their lunches from home had large portions of their food as well. Interviews also revealed that there is always extra food for the children. LPA observed an “extra” plate with large portions of mac and

See LIC 9099C (pg. 3) for a continuation of this report.

SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20220104102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334813497
VISIT DATE: 03/23/2022
NARRATIVE
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cheese, peas, and fruit (Room 3) and an “extra” large-sized bowel (Room 1) of mac & cheese to provide to the children if they were still hungry and ask for more servings. Therefore, based on the information obtained and LPA’s observation, the allegation is UNSUBSTANTIATED.

In regards to the allegation facility is in disrepair, LPA has been to the facility a total of seven (7) times during the following months of December 2021- March 2022. During the facility tours, LPA also conducted physical plant inspections and during these inspections, LPA has observed the facility (inside and out) to be orderly and in good repair. More specifically, it is alleged that the playground has a “deep hole in the concrete,” the “playground also has fallen limbs and debris from a neighbor’s fallen tree”, and “during outside play, the children are poking each other in their eyes with the limbs.” It was also disclosed that the Director has been informed about the tree and the playground but will not have it cleaned. Cornerstone Christian Preschool have two playgrounds, and LPA observed that both playgrounds were clean and orderly. LPA did not observe any hazardous or unsafe items on neither of the playgrounds nor were there any observations of a deep hole in the concrete. Per the Director, the facility grounds are checked every morning, stating that inspection checks are conducted on both outdoor play areas because sometimes the wind blows things over to the play area or even sometimes the neighbors can throw things over by accident. The Director stated that anything that does not belong on the playground is immediately removed. LPA inquired about a tall tree that was observed with several limbs that hover over the toddler playground, and the Director advised LPA that the limbs were going to be cut and the branches were going to be trimmed back so that they do not hang over the playground area. Per the Director, the tree trimming project will be conducted on Friday, March 25, 2022. However, interviews revealed that until this project is completed, any limbs or debris that falls onto the playground area will be immediately removed and/or thrown away. Therefore, based on the information obtained and LPA’s observations, the allegation is UNSUBSTANTIATED.

Based on the lack of witnesses and conflicting statements obtained during confidential interviews, there is no evidence to prove or disprove that a child sustained head injury, administrator did not report an unusual incident to a daycare child's representative, staff denied daycare children more food when they said they were still hungry, and facility is in disrepair.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

See LIC 9099C (pg. 4) for a continuation of this report.

SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 10-CC-20220104102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334813497
VISIT DATE: 03/23/2022
NARRATIVE
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An exit interview was conducted, and this report was reviewed with the Director, Marie Markham and a copy was provided.

Appeal rights were discussed and provided during the exit interview.



A notice of site visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4