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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334815379
Report Date: 11/03/2022
Date Signed: 11/03/2022 01:28:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2022 and conducted by Evaluator Nasha King
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20221013162147
FACILITY NAME:BOEHM CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334815379
ADMINISTRATOR:KNUDSEN, CATHYFACILITY TYPE:
830
ADDRESS:74-200 COUNTRY CLUB DRIVETELEPHONE:
(760) 346-6829
CITY:PALM DESERTSTATE: CAZIP CODE:
92260
CAPACITY:12CENSUS: 9DATE:
11/03/2022
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Cathy KnudesnTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Ratio - Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Nasha King arrived at the facility for the purpose of delivering the complaint findings into the above-referenced allegation. LPA met with Cathy Knudsen, Center Director. LPA toured the facility, conducted census, and discussed with Ms. Knudsen the conclusion of the complaint investigation.

On October 13, 2022, Community Care Licensing (CCL) received a complaint, alleging that the facility is operating out of ratio. An initial 10-day visit was conducted on October 20, 2022, by LPA King. During this visit, LPA conducted interviews with 5 staff members, reviewed and obtained copies of facility records, and the investigation was extended at that time. LPA also observed 3 teachers supervising 11 infants outside on the infant playground. On October 24, 2022, LPA King conducted a subsequent visit, observing and notating the following: 3 teachers supervising 11 infants.

See LIC 9099C for a continuation of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Nasha King
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20221013162147
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BOEHM CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334815379
VISIT DATE: 11/03/2022
NARRATIVE
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In regards to the allegation facility is operating out of ratio, it was alleged that there was only one teacher in the infant room supervising 8 infants. Confidential interviews conducted revealed conflicting information, including pertinent interviews with staff members and was unable to corroborate allegation. LPA also conducted visits on two separate occasions, and LPA did not observe the facility operating out of ratio. Additionally, during today’s visit, LPA observed 3 teachers supervising 9 sleeping infants.

Based on the information obtained during this investigation, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Cathy Knudsen, and a copy was provided.

Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.
SUPERVISOR'S NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Nasha King
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2