334815756-9-29-2020-09-CC-KWIS-BU6353-20201006175603

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334815756
Report Date: 09/29/2020
Date Signed: 09/29/2020 03:17:30 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2020 and conducted by Evaluator Sharleen Robinson

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20200901090459

FACILITY NAME:	GASCON FAMILY CHILD CARE		FACILITY NUMBER:	334815756
ADMINISTRATOR:	GASCON, CARMEN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 564-8479
CITY:	LA QUINTA	STATE: CA	ZIP CODE:	92253
CAPACITY:	14	CENSUS: 5	DATE:	09/29/2020
		ANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Carmen Gascon, Licensee		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Personal Rights: Licensee speaks to day care children inappropriately
Personal Rights: Licensee used inappropriate form of discipline on day care child
Personal Rights: Licensee failed to treat children with dignity and respect
Personal Rights: Day care child's diapering needs were not met

INVESTIGATION FINDINGS:

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Due to COVID-19, Licensing Program Analyst (LPA) Sharleen Robinson conducted a Tele-inspection with Licensee Carmen Gascon to deliver findings of this complaint that was initiated September 2, 2020. LPA met with Licensee, Carmen Gascon via FaceTime, there were 5 children in care. It was alleged that; Licensee speaks to day care children inappropriately, Licensee uses inappropriate forms of discipline on day care child(ren). Licensee failed to treat children with dignity and respect, and day care child(ren) diapering needs were not met.

During the investigation, LPA Robinson made observations, conducted interviews with licensee and all other relevant individuals pertinent to this investigation. It was reported that the Licensee mocks children when they are doing their school work at the facility. Licensee put a child in the hot garage for a long time, because the child would not stop crying. Licensee grabbed a child by the back of their neck, to stop the child from crying. When one of the children would not stop crying, the licensee pushed a bottle in their mouth, to make the child stop crying. See LIC9099C for the remainder of the report>>>>>>>>>>>

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 233-7183
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20200901090459

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GASCON FAMILY CHILD CARE	FACILITY NUMBER: 334815756
	VISIT DATE: 09/29/2020

NARRATIVE

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Licensee left a child in their diaper that had feces in it, for over an hour. Licensee pulled a child’s hair in the back, pulling the child down to the ground.

During interviews, licensee denies mocking children when they are doing their school work, per licensee she tries to encourage the children to do their work independently. Licensee denies ever placing a child in the off limits garage, per licensee there is a on limits children rest room near the garage, children are not allowed in the garage. Licensee denies grabbing a child by the back of their neck. Licensee denies pushing a bottle in the mouth of a child to keep the child from crying. Licensee denies leaving a child in a soiled diaper. Per licensee she change diapers every two hours or whenever children soil their diapers. Licensee denies pulling children hair, per Licensee she combs and styles children hair from time to time, but if they state it hurt she stop.

During interviews with other pertinent parties, it was disclosed that the Licensee is great with the children, for discipline she uses time out. Licensee is attentive to the needs of children in her care. Licensee combs and styles children hair. Licensee’s garage is off limits, and children have not been observed in the garage. Licensee change infant diapers frequently, infant diapers are not soiled. Licensee encourages children to do their school work.

During children interviews, LPA received conflicting information, it was disclosed that Licensee raises her voice towards day care children. In contrast licensee is nice to the day care children, for discipline licensee uses time out. Children are not allowed to go in the garage, children have not observed other children in the garage. Licensee combs and styles children hair. Licensee change children diapers. Licensee help children with their school work.

Due to conflicting statements and licensee’s history of complaints alleging she violated children’s personal rights, LPA cannot determine if licensee violated children’s personal rights by speaking to day care children inappropriately, using inappropriate forms of discipline, failing to treat children with dignity and respect and not addressing a child's diapering needs. Although the allegations may have happened or is valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed unsubstantiated at this time.

See LIC9099C for the remainder of the report>>>>>>>>

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 233-7183
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 09-CC-20200901090459

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GASCON FAMILY CHILD CARE	FACILITY NUMBER: 334815756
	VISIT DATE: 09/29/2020

NARRATIVE

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LPA Robinson provided the Licensee with a copy of this report and notice of site visit via email with an electronic “read receipt”. LPA asked the Licensee to acknowledge receipt of the email. The electronic read receipt of the emailed report acknowledges receipt of this report and notice of site visit. A copy of this report and notice of site visit was emailed to Licensee during this Tele-inspection on September 29, 2020.

No deficiencies cited at this time. Licensee advised the notice of site visit must be posted in a prominent location for the next 30 days.

A copy of this report must be made available to the public upon request for the next 3 years.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 233-7183
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020

LIC9099 (FAS) - (06/04)

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