334815756-9-29-2020-09-CC-KWIS-BUCTJH-20201013144619

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334815756
Report Date: 09/29/2020
Date Signed: 09/29/2020 03:08:02 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2020 and conducted by Evaluator Sharleen Robinson

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20200903101118

FACILITY NAME:	GASCON FAMILY CHILD CARE		FACILITY NUMBER:	334815756
ADMINISTRATOR:	GASCON, CARMEN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 564-8479
CITY:	LA QUINTA	STATE: CA	ZIP CODE:	92253
CAPACITY:	14	CENSUS: 5	DATE:	09/29/2020
		ANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Carmen Gascon Licemnsee		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Personal Rights; Licensee hit daycare child(ren)

INVESTIGATION FINDINGS:

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Due to COVID-19, Licensing Program Analyst (LPA) Sharleen Robinson conducted a Tele-inspection with Licensee Carmen Gascon to deliver findings of this complaint that was initiated September 10, 2020. LPA met with Licensee, Carmen Gascon via FaceTime, there were 5 children in care. It was alleged that Licensee hit day care child(ren).

During the investigation, LPA Robinson made observations, conducted interviews with licensee and all other relevant individuals pertinent to this investigation. It was reported that the Licensee hits the babies, but not the older children. Licensee also pulls the babies hair from the back towards the ground.

During interviews, licensee denies ever hitting a child(ren). Licensee denies pulling babies hair, per Licensee she combs and styles children hair from time to time, but if they state it hurt she stops.

See LIC9099C for the remainder of the report>>>>>>>>>>>>

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 233-7183
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20200903101118

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GASCON FAMILY CHILD CARE	FACILITY NUMBER: 334815756
	VISIT DATE: 09/29/2020

NARRATIVE

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During interviews with other pertinent parties, it was disclosed Licensee uses time out as a form of discipline. Licensee is attentive to the needs of children in her care. Licensee combs and styles children hair.

During children interviews, LPA received conflicting information, it was disclosed that Licensee raises her voice towards day care children. In contrast licensee is nice to the day care children, for discipline licensee uses time out. Licensee combs and styles children hair.

Due to conflicting statements and licensee’s history of complaints alleging she violated children’s personal rights, LPA cannot determine if licensee violated children’s personal rights, by hitting day care child(ren). Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated at this time.

LPA Robinson provided the Licensee with a copy of this report and notice of site visit via email with an electronic “read receipt”. LPA asked the Licensee to acknowledge receipt of the email. The electronic read receipt of the emailed report acknowledges receipt of this report and notice of site visit. A copy of this report and notice of site visit was emailed to Licensee during this Tele-inspection on September 29, 2020.

No deficiencies cited at this time. Licensee advised the notice of site visit must be posted in a prominent location for the next 30 days.

A copy of this report must be made available to the public upon request for the next 3 years.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 233-7183
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2020

LIC9099 (FAS) - (06/04)

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