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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334816601
Report Date: 02/03/2023
Date Signed: 02/03/2023 08:37:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/28/2022 and conducted by Evaluator Alaina Wilburn
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220928144628
FACILITY NAME:MOORE FAMILY CHILD CAREFACILITY NUMBER:
334816601
ADMINISTRATOR:MOORE, ANTOINETTEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 654-5687
CITY:SAN JACINTOSTATE: CAZIP CODE:
92583
CAPACITY:14CENSUS: 0DATE:
02/03/2023
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Antoinette MooreTIME COMPLETED:
08:45 AM
ALLEGATION(S):
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PERSONAL RIGHTS
INVESTIGATION FINDINGS:
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At 8:00AM on February 3, 2023, Licensing Program Analyst (LPA) Alaina Wilburn conducted an unannounced complaint visit. LPA Wilburn met with Licensee Antoinette Moore, to deliver findings on the above stated allegation. The investigation was conducted by Investigator Charlotte Jackson with the Investigations Branch (IB).

During the investigation, interviews were conducted with complainant, Licensee, Licensee's children, day-care children and parents of day-care children. A search warrant was executed at the day-care after information was received that a large file that contained child pornographic images were sent to a computer in the home. No child pornography was found during the execution of the warrant. Licensee and her adult children denied receiving any child pornography on a computer; however, the Licensee's minor child told officers they received pornographic images from an unknown source on personal computer two months prior to the search warrant. Child deleted the images and reset computer to the factory settings. Child immediately notified Licensee about the incident, which occurred on the weekend when no daycare children were present.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 10-CC-20220928144628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MOORE FAMILY CHILD CARE
FACILITY NUMBER: 334816601
VISIT DATE: 02/03/2023
NARRATIVE
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Licensee told child they should not accept files from an unknown person and to delete the images. The computer was password protected. The day-care children only went upstairs to use the restroom. They played video games downstairs in the living room. The day-care children interviewed denied seeing any inappropriate images, and anyone taking pictures or videos of them. During the investigation it was not determined if the child pornography posed a health and safety risk to the children.

Based on record review and confidential interviews conducted, the allegation that child pornography being received by a resident of the home, may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted and a copy of the report along with the appeal rights were provided to Licensee Antoinette Moore.

A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
LIC9099 (FAS) - (06/04)
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