334817646-6-28-2023-10-CC-PBER-CTDR4Q-20230703124152

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334817646
Report Date: 06/28/2023
Date Signed: 06/28/2023 10:37:23 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2023 and conducted by Evaluator William M Chancellor Jr.

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230525091152

FACILITY NAME:	GILBERT FAMILY CHILD CARE		FACILITY NUMBER:	334817646
ADMINISTRATOR:	GILBERT, ESMERALDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 880-8753
CITY:	PERRIS	STATE: CA	ZIP CODE:	92571
CAPACITY:	14	CENSUS: 2	DATE:	06/28/2023
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Deanna Gilbert-Hamilton		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Licensee is not providing a safe enviornment for children in care

INVESTIGATION FINDINGS:

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On June 28, 2023 at 9:15 am, Licensing Program Analyst (LPA) William Chancellor arrived unannounced to Gilbert Family Childcare Home, (FCCH) to deliver the investigative finding of the allegation listed above. LIcensee Esmeralda Gilbert was absent and gave permission to deliver findings to Deanna Gilbert-Hamilton. On June 1, 2023 at 1:40 pm, LPA Chancellor initiated the investigation, and conducted a tour and census of the FCCH. During the investigation, LPA Chancellor also conducted interviews with licensee, one assistant and two children.
On May 25, 2023, a complaint was received alleging Licensee is not providing a safe environment for children in care. Licensee admitted to taking daycare children to custody exchanges at the police station. Six of six interviews revealed daycare children are brought to custody exchanges and witness a hostile environment between parents, child, and grandparent. In addition, LPA reviewed the records of daycare children and confirmed that there are two or more children present during the time of the custody exchanges.

(Continued on LIC 9099-C)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: William M Chancellor Jr.	TELEPHONE: 951-218-3214
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230525091152

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GILBERT FAMILY CHILD CARE	FACILITY NUMBER: 334817646
	VISIT DATE: 06/28/2023

NARRATIVE

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Based on LPA interviews conducted and a review of records, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED.

The facility is being cited for Title 22 Regulations Section 102423(a)(4)

See LIC 9099-D for cited deficiencies.

An exit interview was conducted, appeal rights discussed and given to the licensee along with a copy of this report was provided to Licensee Deanna Gilbert-Hamilton. A notice of site visit was also provided and must remain posted for 30 days.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: William M Chancellor Jr.	TELEPHONE: 951-218-3214
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230525091152

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GILBERT FAMILY CHILD CARE	FACILITY NUMBER: 334817646
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/28/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/30/2023 Section Cited CCR 102423(a)(2)	1 2 3 4 5 6 7	102423(a)(2) Personal Rights Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. . This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee Esmeralda Gilbert understands that daycare children can no longer attend custody exchanges and agrees to not discussing any civil issues in front of any children. Licensee Gilbert will submit a written declaration by 6/30/2023, stating that licensee has read and understood regulation 102423, Personal Rights, and understands children’s personal rights.
	8 9 10 11 12 13 14	Interviews and record review revealed daycare children witnessed and observed a hostile and unsafe custody battle.	8 9 10 11 12 13 14	In addition, the declaration will also include that children will not attend any future custody exchanges.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: William M Chancellor Jr.	TELEPHONE: 951-218-3214
LICENSING EVALUATOR SIGNATURE:	DATE: 06/28/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/28/2023

LIC9099 (FAS) - (06/04)

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