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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334820505
Report Date: 09/23/2024
Date Signed: 09/23/2024 01:39:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Courtnee Peebles
COMPLAINT CONTROL NUMBER: 10-CC-20240814161823
FACILITY NAME:CATALYST KIDS - SOUTHSHOREFACILITY NUMBER:
334820505
ADMINISTRATOR:MELISSA GOMEZFACILITY TYPE:
840
ADDRESS:30975 SOUTHSHORE DRIVETELEPHONE:
(951) 679-6401
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:70CENSUS: 3DATE:
09/23/2024
UNANNOUNCEDTIME BEGAN:
01:16 PM
MET WITH:America AngelesTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Due to a lack of supervision, daycare children engaged in physical altercations, which resulted in injuries
INVESTIGATION FINDINGS:
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On September 23, 2024, at 01:16 PM, Licensing Program Analyst (LPAs), Courtnee Peebles arrived unannounced to CATALYST KIDS SOUTHSHORE (CCC) and met with director Rachel Smith to discuss the above allegations. On September 2024 at 10:55 AM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interview with three staff (AD), (S1), (S2) and five children (C1), (C2), (C3), (C4), (C5) and obtained documents pertinent to the investigation.

On August 15, 2024, a complaint was received with allegations stating, due to a lack of supervision, daycare children engaged in physical altercations, which resulted in injuries. Six of seven interviews disclosed children in care were involved in a verbal altercation that escalated to a physical altercation, where a child sustained several bruises to the arms and legs. Six of eight interviews disclosed S1 was present in the room during this altercation merely glancing over to the children verbally telling the children to stop while occupied on their telephone or sweeping.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20240814161823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CATALYST KIDS - SOUTHSHORE
FACILITY NUMBER: 334820505
VISIT DATE: 09/23/2024
NARRATIVE
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Based on confidential interviews and observation conducted during the investigation the allegation, due to a lack of supervision, daycare children engaged in physical altercations the preponderance of evidence standard has been met and the allegations that staff did not provide adequate supervision to day care child have been made substantiated. A copy of this report and appeal rights were given and explained to Director Rachel Smith.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20240814161823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CATALYST KIDS - SOUTHSHORE
FACILITY NUMBER: 334820505
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/01/2024
Section Cited
HSC
101223(a)(1)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights(1) To be accorded dignity in his/her personal relationships with staff and other persons.
This evidence was not by evidence by......
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Director stated they have provided multiple training, and feedbck and shadowing to ensure S1 is provided proper supervision. Director will be creating an action plan and will provide to LPA.
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Based on interviews Children were engged in a physical altercaion that was witnessed by S1 bu was not prevented or stopped when noticed. This poses a potential health and safety risk to children in care.n
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3