334820505-2-5-2025-10-CC-PBER-DDNQJV-20250207111323

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334820505
Report Date: 02/05/2025
Date Signed: 02/05/2025 12:18:18 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2024 and conducted by Evaluator Sandra Pulido

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20241218103403

FACILITY NAME:	CATALYST KIDS - SOUTHSHORE		FACILITY NUMBER:	334820505
ADMINISTRATOR:	MELISSA GOMEZ		FACILITY TYPE:	840
ADDRESS:	30975 SOUTHSHORE DRIVE		TELEPHONE:	(951) 679-6401
CITY:	MENIFEE	STATE: CA	ZIP CODE:	92584
CAPACITY:	70	CENSUS: 3	DATE:	02/05/2025
		UNANNOUNCED	TIME BEGAN:	11:57 AM
MET WITH:	America Angeles		TIME COMPLETED:	12:25 PM

ALLEGATION(S):

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Lack of supervision resulted in day care child(ren) becoming injured
Facility staff did not properly report incident(s)

INVESTIGATION FINDINGS:

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On February 5, 2025, at 11:57 AM, Licensing Program Analysts (LPAs) Courtnee Peebles and Sandra Pulido conducted an unannounced visit to Catalyst Kids Southshore (CCC). They met with Director America Angeles to discuss the allegations outlined in the complaint. During the investigation, LPAs conducted confidential interviews and reviewed relevant documents.

A complaint was received on December 18, 2024, alleging that a lack of supervision resulted in daycare children sustaining injuries and that facility staff failed to properly report the incidents.
Confidential interviews revealed that children in care frequently engage in physical altercations but typically reconcile afterward. Specifically, it was alleged that Child 1 (C1) and Child 3 (C3) were involved in a physical altercation while playing soccer on the football field behind the swings in a large grassy area. Interviews confirmed that three staff members were present outdoors at the time of the incident: Staff Member 1 (S1) was on the blacktop, Staff Member 2 (S2) was on the field, Staff Member 4 (S4) was near the benches.

Unsubstantiated

Estimated Days of Completion: 49

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20241218103403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CATALYST KIDS - SOUTHSHORE	FACILITY NUMBER: 334820505
	VISIT DATE: 02/05/2025

NARRATIVE

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While the altercation was not immediately broken up, staff members recalled the incident, and S2 actively attempted to separate the children. Additionally, interviews indicated that S4 was occasionally distracted by their phone during operational hours when they were responsible for supervising children.
Regarding the allegation that facility staff failed to properly report the incidents, interviews indicated that staff had an informal agreement with Parent 1 (P1) to inform them of all incidents involving C1. However, this reporting was done as a courtesy. Per Title 22 regulations, the incident involving C1 did not meet the criteria for mandatory reporting to P1.

Based on conflicting statements and information obtained LPA is unable to corroborate that there was a lack of supervision resulting in a daycare child sustaining injuries and that the facility staff failed to properly report incidents. Therefore, the allegations are deemed unsubstantiated at this time. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

A copy of this report, along with appeal rights and a notice of site visit, was provided and explained to Director America Angeles.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025

LIC9099 (FAS) - (06/04)

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