334830195-6-20-2019-10-CC-AROS-BDHVYS-20190626165137

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334830195
Report Date: 06/20/2019
Date Signed: 06/20/2019 09:34:08 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2019 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20190607141803

FACILITY NAME:	TRENTO FAMILY CHILD CARE		FACILITY NUMBER:	334830195
ADMINISTRATOR:	TRENTO, ROSALIE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 766-0407
CITY:	HEMET	STATE: CA	ZIP CODE:	92545
CAPACITY:	12	CENSUS: 4	DATE:	06/20/2019
		UNANNOUNCED	TIME BEGAN:	07:55 AM
MET WITH:	Rosalie Trento		TIME COMPLETED:	09:45 AM

ALLEGATION(S):

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Lack of Supervision - Day care child sustained unexplained injuries

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an investigation regarding a complaint received concerning the above allegation. LPA Lopez was granted access to the facility by Licensee Rosalie Trento. LPA toured the facility, inspected toys and equipment, which appear to be in good repair, and took a census. LPA then met with Rosalie to further discuss the complaint/allegation. On 6/11/19, an initial visit was conducted, where LPA Lopez toured the facility, obtained facility documentation and conducted interviews.

The following was alleged: A child had a scratch from the clavicle to the belly button. The scratch broke the skin and left blood on the child’s shirt. The shirt could have been off since the shirt was not ripped.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation and the following was gathered: The child was dropped off in care anywhere from 7:30am to 10:30am.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Samuel Lopez	TELEPHONE: (951) 782-4116
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190607141803

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: TRENTO FAMILY CHILD CARE	FACILITY NUMBER: 334830195
	VISIT DATE: 06/20/2019

NARRATIVE

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At some point, prior to 12:00pm, the licensee did a diaper change on the child and in doing so, the child’s shirt lifted, and a scratch was observed on the child’s stomach to chest area. The scratch did not appear fresh and was possibly at the beginning stage of scabbing. Parent was notified of what was observed. The parent was not aware of any injury or incidents prior to arriving at the facility, that could have caused the scratch. The licensee did not have any incidents involving the child, in which such an injury could have occurred/resulted. Where and when the scratch occurred, how new or how old, and did anyone witness it, could not be determined after obtaining and examining all pertinent information.

Although the allegation regarding Lack of Supervision may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report was issued to Licensee Rosalie Trento.
A copy of this report must be made available to the public for 3 years.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Samuel Lopez	TELEPHONE: (951) 782-4116
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2019

LIC9099 (FAS) - (06/04)

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