334830362-9-20-2022-09-CC-KWIS-CJGUP8-20220921154505

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334830362
Report Date: 09/20/2022
Date Signed: 09/20/2022 11:07:17 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2022 and conducted by Evaluator Laura Mejorado

COMPLAINT CONTROL NUMBER: 09-CC-20220719090348

FACILITY NAME:	GARCIA-ESTRADA FAMILY CHILD CARE		FACILITY NUMBER:	334830362
ADMINISTRATOR:	GARCIA,MARIA & ESTRADA,M		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 549-9825
CITY:	CORONA	STATE: CA	ZIP CODE:	92879
CAPACITY:	14	CENSUS: 2	DATE:	09/20/2022
		UNANNOUNCED	TIME BEGAN:	10:40 AM
MET WITH:	Maria Estrada		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Personal Rights - Day care child was inappropriately touched while in care.
Personal Rights - Day care child(ren) hit by staff while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to deliver the findings of this complaint investigation which was initiated on 07/26/2022. LPA met with Licensee, Maria Estrada. LPA toured the facility, took census, and discussed the following with the Licensee.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged, a day care child was inappropriately touched while in care and day care child was hit by staff while in care.

LPA investigated the allegation and gathered the following information:

Cont. LIC9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura Mejorado	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220719090348

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GARCIA-ESTRADA FAMILY CHILD CARE	FACILITY NUMBER: 334830362
	VISIT DATE: 09/20/2022

NARRATIVE

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It was reported, on an unknown date, a child was given a bath while in care and a child was “hit”. It was alleged, a staff member touched the child’s private part, stated they smelled bad and proceeded to give them a bath. It was also alleged the child was hit with a hand on the head and buttocks. During the course of the investigation, staff denied the allegations stating children are not touched inappropriately and do not bath while in care. Licensee indicated that there was a time when a child was assisted with cleaning themselves after going “poop”, but due to their age, Licensee advised the child’s parent they should “teach the child how to properly clean themselves”. Licensee and staff also deny “hitting” any children. Interviews revealed staff will talk to the children and tell them to listen and/or place them on “timeout”. While conducting children interviews it was disclosed, children do not bath at the day care and are not “hit” by anyone at the day care. Due to the age range of subject child(ren), interview(s) with child(ren) did not reveal information that could be used to corroborate or negate the allegation.

Based on information obtained during this investigation, through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Licensee, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura Mejorado	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022

LIC9099 (FAS) - (06/04)

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