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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334830395
Report Date: 09/15/2021
Date Signed: 09/15/2021 03:31:53 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2021 and conducted by Evaluator Alaina Wilburn
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210609165310
FACILITY NAME:BRIDGES CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334830395
ADMINISTRATOR:BRENDA GARCIAFACILITY TYPE:
840
ADDRESS:500 N. STATE STREETTELEPHONE:
(951) 658-3354
CITY:HEMETSTATE: CAZIP CODE:
92543
CAPACITY:24CENSUS: 3DATE:
09/15/2021
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Brenda GarciaTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff hits day-care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alaina Wilburn conducted an unannounced complaint visit. LPA met with Director Brenda Garcia, to interview child #1 (C1) and deliver findings on the above stated allegation.

Investigation consisted of interviews with Director, a Teacher, a witness, 4 day care children (during the initial visit on 06/18/2021), and C1 today.

Investigation revealed the following: During the initial visit on 06/18/2021, staff and children interviewed deny being hit by staff or observing staff hit children. There was inconsistency in information provided by witness. Some children recall playing a game where you identify or call out a car type or color when it passes, but children advise the game was touchless.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20210609165310
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIDGES CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334830395
VISIT DATE: 09/15/2021
NARRATIVE
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Based on interviews with staff, witness and children, the allegation that staff hits daycare children may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted and a copy of the report along with the appeal rights were provided to Director Brenda Garcia.

A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3