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25 | On 02/01/2024 at 11:10 AM Licensing Program Analyst (LPA) Susan Brewer, conducted a Case Management Inspection, due to deficiencies found during another inspection. The LPA was greeted by Director Bonnie Acosta and granted entry to tour the facility. LPA took a census of children in care. The following was discussed:
101223(a)(1) Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons:
On 11/06/2023, during a review of facility files, LPA obtained a statement written by a daycare child. In the statement, a subject child describes witnessing a subject staff, yell at another daycare child, causing both children to be upset and to cry. The Director confirmed their knowledge of the reported incident and the written statement submitted by the daycare child. Follow-up investigation conducted through interviews with pertinent parties revealed the Director and Assistant Director were notified on previous occasions children felt uncomfortable at the daycare, due the staff yelling.
The Director confirmed that a meeting was held to address the concerns and stated it was a misunderstanding. However, LPA interviews conducted with pertinent parties indicated incidents of yelling continued to occur after the meeting was concluded and the matter was not resolved.
See 809D for a Type A violation.
LPA Susan Brewer informed Director Bonnie Acosta that this report dated 02/01/2024 documents 101223(a)(1) Personal Rights, Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.
***********Continued on LIC809C*********
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