334840382-2-16-2022-10-CC-CMAZ-CDFRTE-20220413131810

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334840382
Report Date: 02/16/2022
Date Signed: 02/16/2022 09:32:39 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220209122730

FACILITY NAME:	CRAYON RANCH CHILD CARE CENTER		FACILITY NUMBER:	334840382
ADMINISTRATOR:	ALISHA FRANKLIN		FACILITY TYPE:	840
ADDRESS:	25145 VISTA MURRIETA ROAD		TELEPHONE:	(951) 677-3303
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	52	CENSUS: 13	DATE:	02/16/2022
		UNANNOUNCED	TIME BEGAN:	06:30 AM
MET WITH:	Alisha Franklin		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Facility is not clean

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) James Wilkerson and Susan Brewer arrived at this facility to conduct an investigation into the above allegation. LPAs toured the facility and conducted census and interviews a staff member and eight children. There was an allegation that the school-age classroom is not clean and that the floor is usually dirty with left over remnants of arts and crafts from the prior day. LPA observed this allegation to be true and photos were taken. Interviews with children indicate that the floor is usually dirty from the day before. A staff member stated that the facility does not have a cleaning crew at night and that the teachers usually do the cleaning. A staff member started sweeping the floor during this investigation approximately 20 minutes after LPAs arrival. From the information received during the interviews and LPAs observations of the floor and other areas of the classroom (couch) the above allegation is SUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted and a copy of this report was provided to Ms. Franklin on this date.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220209122730

FACILITY NAME:	CRAYON RANCH CHILD CARE CENTER		FACILITY NUMBER:	334840382
ADMINISTRATOR:	ALISHA FRANKLIN		FACILITY TYPE:	840
ADDRESS:	25145 VISTA MURRIETA ROAD		TELEPHONE:	(951) 677-3303
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	52	CENSUS: 13	DATE:	02/16/2022
		UNANNOUNCED	TIME BEGAN:	06:30 AM
MET WITH:	Alisha Franklin		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

1
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3
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5
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9

Facility is malodorous

INVESTIGATION FINDINGS:

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13

Licensing Program Analysts (LPAs) James Wilkerson and Susan Brewer arrived at this facility to conduct an investigation into the above allegation. LPA toured the facility and conducted census. LPAs interviewed eight children and three staff members. There was an allegation that the school-age classroom has an unpleasant odor. One LPA did detect an odor while one did not. Interviews with children were conflicting with some stating there was no smell and others stating that there was. Based on the information observed by one LPA and conflicting information received from children's it cannot be determined if there is usually an unpleasant odor or not prior to today's inspection/investigation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED

An exit interview was conducted, a Notice of Site Visit was posted and a copy of this report was provided to Ms. Franklin on this date.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 10-CC-20220209122730

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CRAYON RANCH CHILD CARE CENTER	FACILITY NUMBER: 334840382
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/16/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/16/2022 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by LPAs observation of the classroom being dirty (floors) and information received	1 2 3 4 5 6 7	Director, Alisha Franklin agrees to hold a staff meeting on proper procedures to maintain their closing daily duties and classrooms. Ms. Frankllin agrees to submit a written copy of the agenda signed by staff.
	8 9 10 11 12 13 14	from staff and children interviews. This is a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 4