334840382-3-25-2022-10-CC-CMAZ-CDWUVR-20220428155529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334840382
Report Date: 03/25/2022
Date Signed: 03/25/2022 11:24:15 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220322105652

FACILITY NAME:	CRAYON RANCH CHILD CARE CENTER		FACILITY NUMBER:	334840382
ADMINISTRATOR:	ALISHA FRANKLIN		FACILITY TYPE:	840
ADDRESS:	25145 VISTA MURRIETA ROAD		TELEPHONE:	(951) 677-3303
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	52	CENSUS: 7	DATE:	03/25/2022
		UNANNOUNCED	TIME BEGAN:	06:40 AM
MET WITH:	Alisha Franklin		TIME COMPLETED:	11:35 AM

ALLEGATION(S):

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Facility bathroom is dirty.

Facility trash can is not emptied.dre

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conduct an investigation into the above allegations. LPA toured the facility and conducted census. There are allegations that the staff bathroom is dirty and that trash cans in the facility are not being emptied. LPA conducted interviews with two staff members and observed the trash can in a school-age classroom as not being emptied out from the prior day(s). LPA observed dried feces on the side of the toilet bowl inside the staff bathroom and trash on the floor the same bathroom. Photos were taken. From the information received during staff interviews and LPA's observation of the staff bathroom/toilet and the trash can inside a school-age classroom (Rainbow Room) not being emptied out, the preponderance of evidence has been met and the above allegations are substantiated.

1568.0822(2)(A) - Civil penalties - If the department issues a notification of deficiency to a facility for a repeat violation of a violation specified in paragraph (1), the department shall assess an immediate civil penalty of two hundred fifty dollars ($250) per repeat violation and one hundred dollars ($100) for each day the repeat violation continues after citation. SEE NEXT PAGE

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 10-CC-20220322105652

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CRAYON RANCH CHILD CARE CENTER	FACILITY NUMBER: 334840382
	VISIT DATE: 03/25/2022

NARRATIVE

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A Civil Penalty has been assessed on this visit. Payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH.

An exit interview was conducted, a Notice of Site Visit posted and a copy of this report was provided to the facility on this date.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 10-CC-20220322105652

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CRAYON RANCH CHILD CARE CENTER	FACILITY NUMBER: 334840382
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/25/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 04/15/2022 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds - (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by staff interviews and LPA's observation of the staff bathroom being dirty with dried	1 2 3 4 5 6 7	Director, Alisha Franklin agrees to submit in writing on how the faciity will be cleaned each day by 04/15/22.
	8 9 10 11 12 13 14	feces stuck to the side of the toilet bowl and a dirty floor with trash strewn on the bathroom flloor in addtion to the trash can in a school-age (Rainbow Room) classroom not being emptied. This is the second citation for the same section/subsection within the past 12 months. SEE LIC 421FC.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 4