334840731-9-6-2023-09-CC-AROS-CWZLAH-20231027083511

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334840731
Report Date: 09/06/2023
Date Signed: 09/06/2023 08:07:24 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2023 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230803123019

FACILITY NAME:	ALMANZA FAMILY CHILD CARE		FACILITY NUMBER:	334840731
ADMINISTRATOR:	ALMANZA, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 537-1291
CITY:	CATHEDRAL CITY	STATE: CA	ZIP CODE:	92234
CAPACITY:	14	CENSUS: 1	DATE:	09/06/2023
		UNANNOUNCED	TIME BEGAN:	07:38 AM
MET WITH:	Maria Almanza		TIME COMPLETED:	08:20 AM

ALLEGATION(S):

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Personal Rights – Staff slapped child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation. LPA was given access to the facility by the Licensee Maria Almanza. LPA toured the facility and took a census. LPA met with Maria Almanza to further discuss the complaint/allegation. Previously, on 8/8/2023, an inspection was conducted regarding the complaint, during that inspection, interviews were conducted, and facility files reviewed.

The following was alleged: A child in care observed licensee’s assistant slap another child on the face.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation and gathered the following information: Upon initiating the investigation, LPA obtained additional information regarding the incident which reiterated that a child was slapped by the licensee’s assistant because the child was crying a lot.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Samuel Lopez	TELEPHONE: (951) 897-2482
LICENSING EVALUATOR SIGNATURE:	DATE: 09/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230803123019

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ALMANZA FAMILY CHILD CARE	FACILITY NUMBER: 334840731
	VISIT DATE: 09/06/2023

NARRATIVE

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LPA was informed of two to three possible witnesses/pertinent sources that could corroborate the incident. LPA Lopez followed up with said sources and was provided with conflicting/contradictory information regarding this or any other similar incident(s). LPA obtained information that the licensee and/or assistant(s) may utilize a high-toned voice to address children and their behavior. When the facility is at capacity, it can be hard to speak over several children without elevating their voices. Also, a child will be held physical if required to protect the child and any other children from hurting themselves but, never as a form of discipline. Communicating/talking to the children or simply telling them to stop, was gathered as the form of addressing misbehavior at the facility. Similar information regarding the alleged was not provided or obtained but, instead that this type of behavior or action by the licensee and assistant(s) has not been observed.

Based on the conflicting information obtained, it was determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee Maria Almanza.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Samuel Lopez	TELEPHONE: (951) 897-2482
LICENSING EVALUATOR SIGNATURE:	DATE: 09/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023

LIC9099 (FAS) - (06/04)

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