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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841017
Report Date: 08/04/2022
Date Signed: 08/04/2022 04:46:29 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2022 and conducted by Evaluator Aman Sharma
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220506142910
FACILITY NAME:CREATIVE BEGINNINGS MONTESSORI CENTERFACILITY NUMBER:
334841017
ADMINISTRATOR:GOONETILLEKE, ANITAFACILITY TYPE:
850
ADDRESS:332 W ALEJO ROAD #BTELEPHONE:
(760) 416-6333
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:53CENSUS: 17DATE:
08/04/2022
UNANNOUNCEDTIME BEGAN:
10:04 AM
MET WITH:ANITA GOONETILLEKETIME COMPLETED:
05:00 PM
ALLEGATION(S):
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9
Physical Plant: Facility does not ensure toxins are stored locked and inaccessible to children
Physical Plant: Facility not maintained in good repair
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Aman Sharma and Licensing Program Manager (LPM) Kimberly WIlliams arrived at the facility to conclude an investigation in regards to the above complaint received on 05/06/2022, previous inspections were conducted on 05/13/2022 and 07/27/2022. LPA and LPM were given access to the facility by the licensee/owner, Anita Goonetilleke. LPA and LPM discussed purpose of visit, took census, conducted interviews and toured the facility. LPA and LPM met with the owner/licensee to further discuss the complaint allegation and deliver findings.

During the investigation, LPAs and LPM interviewed facility staff and children. It was alleged, facility does not ensure toxins are stored locked and inaccessible to children, and facility not maintained in good repair.

The following information was collected during the investigation:
SEE 9099C.........
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 09-CC-20220506142910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CREATIVE BEGINNINGS MONTESSORI CENTER
FACILITY NUMBER: 334841017
VISIT DATE: 08/04/2022
NARRATIVE
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Regarding facility does not ensure toxins are stored locked and inaccessible to children:
During initial inspection on 05/13/2022, LPAs observed a bucket of water halfway filled mixed with a cleaning agent accessible to children in the children's restroom. Also observed in the children's outside play area were mops accessible to children in care. During todays inspection, LPA observed multiple brooms and dustpans accessible to the children in the corner of one bathroom located in the classroom. Another broom and dustpan was observed accessible in the corner of the children's classroom. Cleaning agents and cleaning equipment should be stored inaccessible to children, therefore this allegation is SUBSTANTIATED.

Regarding facility not maintained in good repair:
During the previous inspection on 05/13/2022 as well as todays inspection, LPAs observed cracks and/or shattered glass in four of the windows throughout the facility. During todays observation, there's one window in Toddler classroom that has a shattered glass with sharp glass protruding from the window. During staff interviews, LPA was told that the licensee stays on top of any repair needed for the facility. A repair person is scheduled and due to come repair the windows on or about Monday, 08/08/2022, before school opens again. Based on these observations, this allegation is SUBSTANTIATED.

Based on LPAs observations, interviews and additional information recieved, all the information obtained concludes the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12), are being cited on the attached 9099D.

LPA Sharma informed the licensee that this report documents two Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety or personal rights of children in care.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2022 and conducted by Evaluator Aman Sharma
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220506142910

FACILITY NAME:CREATIVE BEGINNINGS MONTESSORI CENTERFACILITY NUMBER:
334841017
ADMINISTRATOR:GOONETILLEKE, ANITAFACILITY TYPE:
850
ADDRESS:332 W ALEJO ROAD #BTELEPHONE:
(760) 416-6333
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:53CENSUS: 17DATE:
08/04/2022
UNANNOUNCEDTIME BEGAN:
10:04 AM
MET WITH:ANITA GOONETILLEKETIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
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5
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9
Personal Rights: Staff hit daycare children
Qualifications: Staff working without required training
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Aman Sharma and Licensing Program Manager (LPM) Kimberly WIlliams arrived at the facility to conclude an investigation in regard to the above complaint received on 05/06/2022. LPAs were given access to the facility by the licensee/owner, Anita Goonetilleke. LPA and LPM discussed purpose of visit, took census and toured the facility. LPA and LPM met with the owner/licensee to further discuss the complaint allegation and deliver findings.

During the investigation, LPAs and LPM interviewed facility staff and children. It was alleged that staff hit day care child(ren) and staff working without required training. During interviews conducted, staff denied the allegation and indicated that the facility uses redirection, positive reinforcement and the "thinking chair" to discipline children.
During children interviews, based on the ages of the children LPAs were unable to retain pertinent information relating to the allegation.
SEE LIC9099C.........
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 09-CC-20220506142910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CREATIVE BEGINNINGS MONTESSORI CENTER
FACILITY NUMBER: 334841017
VISIT DATE: 08/04/2022
NARRATIVE
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LPAs could not corroborate nor negate the allegation that staff hit daycare child(ren), therefore the allegation is UNSUBSTANTIATED.

Regarding staff working without required training:
During todays inspection, LPA reviewed records and found that there are staff working in the facility without required training. Staff 1(S1) did not have current CPR/First Aid. The last CPR/First Aid training expired on 08/2019. Staff 3 (S3) Did not have any CPR/First Aid training on file at all. However, it is uncertain weather or not during the days when S1 and S3 were working if there were other staff also working who had valid CPR/First Aid training's on file, therefore the allegation is UNSUBSTANTIATED. .

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegations listed above have been determined to be UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Director Anita Goonetilleke, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 09-CC-20220506142910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CREATIVE BEGINNINGS MONTESSORI CENTER
FACILITY NUMBER: 334841017
VISIT DATE: 08/04/2022
NARRATIVE
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Also, LPA Sharma informed the licensee to provide a copy of this licensing report dated 08/04/2022 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of licensing Report (LIC9224), or other written statement, must be placed in the children's file for verification.

Appeal rights issued and discussed with licensee and their signature on this form acknowledges receipt of these rights.

An exit interview was conducted and a copy of this report must be made available to the public upon request for three years.

A Notice of Site was printed and must remain posted for 30 consecutive days.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 09-CC-20220506142910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CREATIVE BEGINNINGS MONTESSORI CENTER
FACILITY NUMBER: 334841017
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/04/2022
Section Cited
CCR
101238(g)
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(go) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children.



This requirement was not met as evidenced by:
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On 05/13/22 licensee removed the mop buckets and mops from the children's restroom and outside play area, storing them in an area that was inaccessible to children. During today's inspection licensee removed brooms and dust pans by storing them inaccessible to children in care. Licensee agrees to store equipment in a closet with a child safety lock.
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On 05/13/22 and 08/04/22, LPAs observed a bucket of water half filled mixed with a cleaning agent accessible to children in the children's restroom and in the children's outside play area, mops were accessible to children. Also multiple brooms and dustpans were accessible in the corner of one bathroom and classroom. This poses an immediate risk to children in care.
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This deficiency was cleared during today's inspection.
Type A
08/05/2022
Section Cited
CCR
101238(a)
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(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.



This requirement was not met as evidenced by:
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Immediately licensee agrees to have a barrier placed on the window, making them inaccessible until repairs are made on or about Monday, 08/08/2022. LIcensee agrees to send proof of correction by sending a picture to licensing by POC date.
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On 05/13/22 and 08/04/22, LPAs observed four classroom windows to be cracked and/or shattered. One window is shattered with exposed sharp glass protruding outward. This poses an immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 805-5718
LICENSING EVALUATOR NAME: Aman SharmaTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
LIC9099 (FAS) - (06/04)
Page: 8 of 8