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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841174
Report Date: 03/12/2025
Date Signed: 03/12/2025 12:53:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250310090103
FACILITY NAME:WE KARE DAYCAREFACILITY NUMBER:
334841174
ADMINISTRATOR:IZABELLA MORALESFACILITY TYPE:
850
ADDRESS:6476 STREETER AVENUETELEPHONE:
(951) 637-7303
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:46CENSUS: 36DATE:
03/12/2025
UNANNOUNCEDTIME BEGAN:
06:50 AM
MET WITH:Maryann Rico/Celeste Etheridge/Chyna PhillipsTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Daycare center is operating out of ratio
Staff are comingling children
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido arrived at the facility to investigate the above complaint received on 03/10/2025. LPA was given access to the facility by Assistant Director Chyna Phillips. LPA discussed purpose of visit, took census, and toured the facility. LPA met with the Facility Representative to further discuss the complaint allegations and deliver findings.
During the investigation, LPA interviewed facility staff and children, and reviewed records.
It was alleged the facility is operating out of ratio and comingling toddlers through school age children in the Bears room. At 6:50AM, LPA toured the facility and observed the facility not operating in compliance with ratio requirements. LPA observed 13 children ranging in ages from two to ten years under the supervision of one staff.
LPA reviewed the following records: Staff timesheets for 3/6 -3/7 2025 and a sampling of children sign in sheets for March 3- March 12, 2025. Documentation revealed facility has operated out of ratio on 3/3/25 and 3/12/25 for approximately 10-15 minutes until next staff arrival at 7AM and that there is a one program staff for supervision and one food service staff on site from 6AM-7AM.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20250310090103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: WE KARE DAYCARE
FACILITY NUMBER: 334841174
VISIT DATE: 03/12/2025
NARRATIVE
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California Code of Regulations Title 22, Division 12, Section 101216.3(a) requires a ratio of one teacher visually observing and supervising no more than 12 children in attendance. Additionally, toddler components require a ratio of one teacher for six toddlers in attendance.
Regarding the facility is co-mingling children, pertinent party interviews stated there is co-mingling of toddlers/preschool with school age children in the Bears classroom during the mornings from 6AM- 7AM, daily, and for end of day consolidation in Cubs classroom.
California Code of Regulations Title 22, Division 12, Section 101161(a) states: A licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation.
See LIC9099D for deficiencies cited per California Code of Regulations Title 22, Division 12.
Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED per California Code of Regulations, Title 22, Division 12.
An exit interview was conducted, and appeal rights discussed. A copy of this report, Notice of Site Visit, and appeal rights were provided to Facility Representative, Maryann Rico. This report must be made available to the public upon request for three years.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20250310090103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: WE KARE DAYCARE
FACILITY NUMBER: 334841174
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/14/2025
Section Cited
CCR
101216.3(a)
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Teacher-Child Ratio 101216.3(a)- There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.
This requirement is not met as evidenced by:
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Facility will submit written plan of coverage to accomodate teacher-child ratios for the preschool and toddler option programs by POC due date to the department.
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Based on interviews conducted, records reviewed and LPA direct observation- the facility did not maintain teacher-child ratios for preschool with toddler option component. This is a potential health and safety risk to persons in care.
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Type B
03/13/2025
Section Cited
CCR
101161(a)
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101161(a) Limitations on Capacity- (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement is not met as evidenced by:
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Facility will cease co-mingling of toddlers/preschool with school age children by POC due date.
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Based on interviews conducted, records reviewed and LPA direct observation- the facility allows commingling at the beginning and end of each day. This is a potential health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3