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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841532
Report Date: 02/21/2020
Date Signed: 02/21/2020 01:29:01 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2020 and conducted by Evaluator Ana Noble
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20200115105230
FACILITY NAME:STEPPING STONES CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334841532
ADMINISTRATOR:CHELSEA GONZALEZFACILITY TYPE:
850
ADDRESS:29910 HUNTER ROADTELEPHONE:
(951) 304-7777
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:72CENSUS: 27DATE:
02/21/2020
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:Roxanne Brittany WalkerTIME COMPLETED:
01:36 PM
ALLEGATION(S):
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Lack of Supervision-Children sustained multiple unexplained injuries while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ana Noble arrived at the facility to conclude and provide the facility with finding of the above alleged allegation. LPA Noble was granted access and met with Roxanne Brittany Walker, Director. LPA toured the facility and took a census. LPA then met with Ms. Walker to further discuss the allegation. On 1/27/2020, an initial visit was conducted, where LPA Noble, obtained facility documentation and conducted interviews.

The following was alleged: Children sustained multiple unexplained injuries while in care, either by children being rough with each other or falling from the jungle gym at the daycare.

On 1/9/2020, Chid #1 during diaper changing child was observed with marks on there back. Staff believed it was a rash. Child was isolated and later picked up by child's mother. The facility was not aware of any injury or incidents that could have caused such bruising to the Child #1 and Child #2. The facility did not have any incidents involving the children, in which such injuries could have occurred/resulted. Where and when the bruises occurred, how new or how old, and did anyone witness it, could not be determined after obtaining and examining all pertinent information. Report continued on next page, LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Dawn ParkerTELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 295-5832
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20200115105230
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: STEPPING STONES CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334841532
VISIT DATE: 02/21/2020
NARRATIVE
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While other information disclosed indicate children sustained multiple unexplained bruises and bite marks while at the facility. Due to the conflicting information it can not be determined at this time if injuries on children occurred while a the facility or occurred else where.

Although the allegation regarding Lack of Supervision may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report was issued to Ms. Walker, Director.
A copy of this report must be made available to the public for 3 years.
SUPERVISOR'S NAME: Dawn ParkerTELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 295-5832
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2