334842031-2-16-2021-10-CC-DPAR-BYE34E-20210219165502

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334842031
Report Date: 02/16/2021
Date Signed: 02/16/2021 12:42:46 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2020 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20200909154947

FACILITY NAME:	YOUNG FAMILY CHILD CARE		FACILITY NUMBER:	334842031
ADMINISTRATOR:	YOUNG, HEATHER		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 308-2459
CITY:	TEMECULA	STATE: CA	ZIP CODE:	92591
CAPACITY:	14	CENSUS: 13	DATE:	02/16/2021
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Heather Young		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Licensee handled child in care in a rough manner causing bruising

Licensee is operating over capacity

Facility is out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) James Wilkerson contacted Licensee, Heather Young via video conferencing (FaceTime) to conclude an investigation into the above allegations and provide the findings on the above allegations. The initial visit took place on 09/15/20 and was extended at that time. There were allegations that the Licensee handled a child in a rough manner causing bruising, is operating over-capacity and out of ratio. During the course of this investigation interviews were conducted with children, parents, photos and facility documents were obtained by LPA. The allegation of a child with a bruise(s) cannot be verified as to where it took place even with the provided photo. The licensee denies it happened at this facility, while an interview with another party stated that it did happen at the facility. LPA is unable to prove where the bruise(s) took place. LPA received conflicting information on the facility being over-capacity and/or out of ratio. The allegations of the facility being over-capacity and out of ratio are possible from the information received (facility roster) however, LPA cannot determine if the number of children exceeded the licensed capacity at any one time.
CONTINUED NEXT PAGE

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20200909154947

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: YOUNG FAMILY CHILD CARE	FACILITY NUMBER: 334842031
	VISIT DATE: 02/16/2021

NARRATIVE

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LPA cannot determine if the facility was out of ratio at any one time. LPA cannot determine if an assistant was present or Licensee was alone with any number of children at any one time. From the information received by interviews, photo, facility documents and the facility roster the above allegations cannot be proven or proven to be false.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED

A copy of this report will be emailed to Ms. Young. A return email acknowledging the receipt of this report will be used in lieu of a signature due to the COVID-19 pandemic.

Due to the COVID-19 State of Emergency, this report was completed via Tele-Inspections Report Delivery Instructions.

Appeal rights discussed and will accompany a copy of this report that will be emailed to Ms. Young on this date.

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2021

LIC9099 (FAS) - (06/04)

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