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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842140
Report Date: 12/15/2020
Date Signed: 12/15/2020 10:35:59 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/24/2020 and conducted by Evaluator Timeka Reed
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20201124101017
FACILITY NAME:FSA-CABAZON CDCFACILITY NUMBER:
334842140
ADMINISTRATOR:MARY HAMPTONFACILITY TYPE:
830
ADDRESS:50390 CARMEN AVENUETELEPHONE:
(951) 846-8900
CITY:CABAZONSTATE: CAZIP CODE:
92230
CAPACITY:23CENSUS: 3DATE:
12/15/2020
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Lizeth OuelletteTIME COMPLETED:
10:25 AM
ALLEGATION(S):
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Staff not providing adequate supervision.
INVESTIGATION FINDINGS:
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Due to Covid-19 pandemic, on December 15, 2020, Licensing Program Analyst (LPA) Timeka Reed delivered findings for the complaint allegation initiated on December 4, 2020, to facility administrator, Lizeteth Ouellette, via Zoom video conference application, due to the executive order issued by Governor Newsom on March 16, 2020 regarding COVID-19.

The complaint alleges staff is not providing adequate supervision to children in care. LPA Timeka Reed interviewed all pertinent parties regarding the allegation.
Interviews conducted resulted in inconsistent information as to whether tasks performed such as diapering and feeding when there is one staff present resulted in inadequate supervision of children; however, interviews are consistent staff are providing adequate supervision of child during staff lunches, staff breaks, and staff work schedules.



Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20201124101017
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: FSA-CABAZON CDC
FACILITY NUMBER: 334842140
VISIT DATE: 12/15/2020
NARRATIVE
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This agency investigated the complaint that staff is not providing adequate supervision. The allegation is determined to be unsubstantiated at this time; meaning, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the allegations occurred.

A copy of this report along with a notice of site visit was explained and provided to Lizeth Ouellette.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 4