<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842337
Report Date: 04/18/2025
Date Signed: 04/18/2025 02:21:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2025 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250403150036
FACILITY NAME:CHILDREN'S LIGHTHOUSE LEARNING CENTERFACILITY NUMBER:
334842337
ADMINISTRATOR:LINDA SCOTTFACILITY TYPE:
840
ADDRESS:23656 CLINTON KEITH ROADTELEPHONE:
(951) 600-9395
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:45CENSUS: 9DATE:
04/18/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Michelle RubalcabaTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision led to day care child being inappropriately touched by other child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 18, 2025, at approximately 1:30 PM, Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced inspection at Children’s Lighthouse and met with Co-Director Michelle Rubalcaba. The purpose of the inspection was to deliver findings regarding the previously reported allegation.The investigation included a facility inspection and confidential interviews conducted on April 8, 2025. Additionally, LPA interviewed one staff member and the Reporting Party.

On April 3, 2025, the Department received a complaint alleging that, due to a lack of supervision, a child in care was inappropriately touched by another child. More specifically, the allegation stated that approximately five to seven years ago, a child was inappropriately touched by other children in care and was also forced to inappropriately touch other children.According to staff interviews, records older than three years are placed in a storage room, where they are later shredded by an external company. Per Title 22 regulations, childcare facilities are required to retain all children’s records for a minimum of three years, a standard with which the facility has complied.Furthermore, LPA was unable to obtain specific details such as dates, times, ages, or
Unsubstantiated
Estimated Days of Completion: 15
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee PeeblesTELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME:
FACILITY NUMBER:
VISIT DATE: 04/18/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
names of the children and staff allegedly involved.

Due to the lack of sufficient and specific information, LPA was unable to corroborate the allegations. Based on staff interviews and a review of facility records, there is insufficient evidence to support or refute the allegations. Although the reported incident may have occurred, there is not a preponderance of evidence to determine that it did or did not happen. Therefore, the allegation is deemed UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit was posted, and a copy of this report was provided to the facility on this date.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee PeeblesTELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2