334842337-10-10-2019-10-CC-DPAR-BHGTMU-20191031145143

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334842337
Report Date: 10/10/2019
Date Signed: 10/10/2019 04:40:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2019 and conducted by Evaluator Sean R Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20190829170623

FACILITY NAME:	CHILDRENS LIGHTHOUSE LEARNING CENTER		FACILITY NUMBER:	334842337
ADMINISTRATOR:	LAFLOWER, CASSANDRA		FACILITY TYPE:	840
ADDRESS:	23656 CLINTON KEITH ROAD		TELEPHONE:	(951) 600-9395
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	45	CENSUS: 40	DATE:	10/10/2019
		UNANNOUNCED	TIME BEGAN:	03:03 PM
MET WITH:	Tara Martinez		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Facility staff failed to properly supervise children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Sean Williams arrived at the facility to conclude a complaint investigation regarding the above allegation(s). LPA met with Director Tara Martinez. A census was taken; the facility was toured.
It was alleged that facility staff failed to properly supervise children. It was reported that a child was dropped off in the school age classroom and the staff member who was present was on a cell phone and did not acknowledge that the child arrived. It was also reported that there were other children in the room acting unruly and the teacher was not looking at or supervising the children in care. There is concern about the supervision of the children.

During the course of the investigation, LPA Williams conducted interviews with all relevant individuals pertinent to this investigation. It was learned during staff interviews that the school age program does get very busy on occasion and is sometimes difficult to manage. Although facility staff stated the difficulty supervising children in this program, there was no clear indication of lack of supervision in this case.

(CONTINUED ON NEXT PAGE)

Unsubstantiated

Estimated Days of Completion: 60

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Sean R Williams	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190829170623

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDRENS LIGHTHOUSE LEARNING CENTER	FACILITY NUMBER: 334842337
	VISIT DATE: 10/10/2019

NARRATIVE

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Based on the information gathered regarding the school age program, the allegation(s) are UNSUBSTANTIATED at this time on this date. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

A copy of this report was left with Director Tara Martinez. This report must be made available for public view for 3 years.

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Sean R Williams	TELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2019

LIC9099 (FAS) - (06/04)

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