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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842337
Report Date: 09/04/2019
Date Signed: 09/04/2019 02:00:25 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2019 and conducted by Evaluator Timeka Reed
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20190715144012
FACILITY NAME:CHILDRENS LIGHTHOUSE LEARNING CENTERFACILITY NUMBER:
334842337
ADMINISTRATOR:LAFLOWER, CASSANDRAFACILITY TYPE:
840
ADDRESS:23656 CLINTON KEITH ROADTELEPHONE:
(951) 600-9395
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:45CENSUS: 4DATE:
09/04/2019
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Tara Martinez TIME COMPLETED:
12:59 PM
ALLEGATION(S):
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Facility operating out of ratio.
Unqualified staff are providing care to children.
Facility has no director.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Timeka Reed met with Director, Tara Martinez in order to deliver findings for the above allegations. The complaint alleges the facility is operating out of ratio, unqualified staff are providing care to children, and the facility has no director.

LPA interviewed pertinent parties, reviewed staff records, and toured the facility. Regarding the allegation of unqualified staff providing care to children; interviews with pertinent parties are consistent stating at times, care was being provided by facility staff who are not qualified teachers; however, interviews are inconsistent as to whether the unqualified staff are left alone with children in care.

With regards to the facility operating out of ratio; interviews conducted provided consistent information staff are rotated between classrooms in order to maintain ratio, however it is unclear if this results in the school age component being out of ratio.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20190715144012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDRENS LIGHTHOUSE LEARNING CENTER
FACILITY NUMBER: 334842337
VISIT DATE: 09/04/2019
NARRATIVE
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With regards to the facility not having a director; staff records were reviewed and according to documents provided, it is unclear when staff assigned as the interim director became effective. Community Care Licensing records review did not result in verification that the facility submitted any form of notification informing the Department of a change in director.

Based on interviews conducted with pertinent parties and review of staff records, the allegations are determined to be unsubstantiated at this time. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove the allegations occurred.

An exit interview was conducted, the LPA observed staff display the Notice of Site form, and a copy of this report was provided to Tara Martinez.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2