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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842337
Report Date: 01/12/2024
Date Signed: 01/12/2024 02:31:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231113162543
FACILITY NAME:CHILDREN'S LIGHTHOUSE LEARNING CENTERFACILITY NUMBER:
334842337
ADMINISTRATOR:LINDA SCOTTFACILITY TYPE:
840
ADDRESS:23656 CLINTON KEITH ROADTELEPHONE:
(951) 600-9395
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:45CENSUS: 13DATE:
01/12/2024
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Linda ScottTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Play equipment is in disrepair.
INVESTIGATION FINDINGS:
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On 01/12/2024, Licensing Program Analyst (LPA) Lorena Valenzuela met with Children’s Lighthouse Learning Center Director Linda Scott to deliver the findings of the complaint investigation for the above allegations. The investigation included an inspection of facility and a review of facility records on 11/17/2023. In addition, LPA interviewed Director, and five staff.
On November 11, 2023, Community Care Licensing (CCL) received information that play equipment, specifically a trolley located in the playground of the facility, is in disrepair. LPA Valenzuela observed the trolley to be made of wood that showed areas of wear and large stains in the wood.
Based on interviews and observations, the preponderance of evidence standard has been met, and the allegation play equipment is in disrepair is substantiated. The facility is being cited under Title 22, Section 101239 (n)Fixtures, Furniture, Equipment, and Supplies. See deficiency report for citation cited.
An exit interview was conducted, and a copy of this report, LIC 9099-D, and appeal rights was provided to Director Linda Scott.
The Notice of Site Visit was provided, the licensee was reminded this notice must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20231113162543
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S LIGHTHOUSE LEARNING CENTER
FACILITY NUMBER: 334842337
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/09/2024
Section Cited
CCR
101239(n)
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101239 (n) Fixtures, Furniture, Equipment and Supplies. Furniture and equipment shall be maintained in good condition…
This requirement was not met as evidenced by:
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Director Linda Scott states will bring the trolley to good repair or will remove the equipment from the playground. Will send proof of corrections to the Department by due date 02/09/2024.
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Based on interviews, observations, the facility did not ensure the play equipment (trolley) in the school age playground was in good condition. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2023 and conducted by Evaluator Lorena Valenzuela
COMPLAINT CONTROL NUMBER: 10-CC-20231113162543

FACILITY NAME:CHILDREN'S LIGHTHOUSE LEARNING CENTERFACILITY NUMBER:
334842337
ADMINISTRATOR:LINDA SCOTTFACILITY TYPE:
840
ADDRESS:23656 CLINTON KEITH ROADTELEPHONE:
(951) 600-9395
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:45CENSUS: 13DATE:
01/12/2024
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Linda ScottTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility is not being maintained in a safe and sanitary manner.
Facility is not free from insects.
INVESTIGATION FINDINGS:
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On 01/12/2024, Licensing Program Analyst (LPA) Lorena Valenzuela met with Children’s Lighthouse Learning Center Director Linda Scoot to deliver the findings of the complaint investigation for the above allegations. The investigation included an inspection of facility and a review of facility records on 11/17/2023. In addition, LPA interviewed Director, five staff.
On November 11, 2023, Community Care Licensing (CCL) received information that facility is not being maintained in a sanitary manner and facility is not free from insects. Interviews conducted revealed that the facility uses a cleaning service that will clean all classrooms every day after the center is closed. In addition, staff clean counters daily. Confidential interviews revealed that there have been times when the cleaning services do not clean floors thoroughly. Interviews revealed, the Director has addressed the areas of concern with the cleaning services.
Regarding the allegation that the facility is free from insects, interviews revealed that the facility has had issues with mosquitoes in the outdoor area. It was reported children were being bitten by mosquitoes daily. Interviews revealed, the facility has contracted pest control services to address the issue and has provided documentation to the Department.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20231113162543
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S LIGHTHOUSE LEARNING CENTER
FACILITY NUMBER: 334842337
VISIT DATE: 01/12/2024
NARRATIVE
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Based on interviews and records review, the allegations facility is not being maintained in a safe and sanitary manner and facility is not free from insects, may have occurred, however is not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time.
A copy of this report, appeal rights and Notice of Site Visit were provided to Director, Linda Scott.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5