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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842877
Report Date: 03/09/2022
Date Signed: 03/09/2022 09:47:42 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2022 and conducted by Evaluator Eileen Corral
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220118113243
FACILITY NAME:YOU'RE INVITED CHILDREN'S CENTERFACILITY NUMBER:
334842877
ADMINISTRATOR:WEST, JAMIFACILITY TYPE:
850
ADDRESS:3985 MADISON STREETTELEPHONE:
(951) 351-1023
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:27CENSUS: 15DATE:
03/09/2022
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Director - Marie LacosteTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Unexplained bruise
INVESTIGATION FINDINGS:
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On 03/09/2022, Licensing Program Analyst (LPA) Corral conducted an unannounced complaint inspection to deliver findings of the above complaint allegation. A 10-day inspection was initiated by LPAs Corral and Hogue on 01/20/2022. During the initial inspection, LPAs Corral and Hogue interviewed pertinent parties, reviewed records, conducted facility observations and met with Director, Marie Lacoste.

The complaint received in our office on 01/18/2022 alleged a child had an unexplained bruise. It was reported that a child had a bruise with a small puncture in their bottom that was about 2 inches in length. It was reported the child allegedly said “teacher, teacher, keys” and also “teacher, spank, spank.”

LPAs Corral and Hogue interviewed the Director and 5 staff members during the initial inspection on 01/20/2022. Staff interviews reveal that the child was riding a bike and fell which could have caused the child’s bruise. It was stated, the child did not cry and got right back on the bike after the fall. Staff indicated because the child did not show signs of being hurt, or being in pain, the facility did not feel it was necessary to report the incident or inform the child’s parents.
Continue to Page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Eileen CorralTELEPHONE: 951-233-7183
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220118113243
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: YOU'RE INVITED CHILDREN'S CENTER
FACILITY NUMBER: 334842877
VISIT DATE: 03/09/2022
NARRATIVE
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The staff who conducted diapers changes the day of the incident were also interviewed, the staff members stated they did not observe any bruises or marking on the child during diaper changes the day of the incident. Director informed LPA’s that an internal investigation was also conducted by the facility. The internal investigation did not bring forth any concerns or confirm the complaint allegation.

LPAs Corral and Hogue interviewed the subject child’s mother and the child. During the child’s interview, no disclosures were made. LPAs inquired about the teachers, the keys or spanking and the child was unable to make any statements or confirm the allegation. LPA Corral also viewed the pictures of the child’s bruise. The bruise is visibly seen on the child’s left side of their bottom, which looks like a puncture bruise with a small bruise surrounding the puncture.

LPAs investigated the above allegation and gathered evidence surrounding the allegation. Throughout this investigation, LPAs Corral and Hogue conducted interviews, reviewed facility records, and obtained copies of the facility’s internal investigation. Based on the information obtained throughout the investigation there is insufficient evidence to corroborate that a child has an unexplained bruise. Initially, the bruise was unnoticed and was not explained because the facility did not see the child’s bruise, possibly due to the location of the bruise. When concerns were brought up regarding the child’s bruise the Director stated the child did have an incident with a bike, but because the child did not cry or show signs of pain the child’s parents were not informed.

The facility was able to provide a plausible explanation as to how the bruise may have happened. Director stated she is unsure if the bike fall caused the child's bruise. There is no way to determine whether the fall from the bike caused the child’s bruise, but the facility was able to explain how the bruise might have happened. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview was conducted and Complaint Report was reviewed with Director, Marie Lacoste. A Notice of Site Visit was provided, Licensee was reminded it must remain posted for 30 days.

End of Report.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Eileen CorralTELEPHONE: 951-233-7183
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2