334843422-5-21-2021-09-CC-GSEA-C3KNLD-20210601103321

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334843422
Report Date: 05/21/2021
Date Signed: 05/21/2021 04:41:41 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2021 and conducted by Evaluator Timeka Reed

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20210311092350

FACILITY NAME:	CREATIVE BEGINNINGS OF THE DESERT		FACILITY NUMBER:	334843422
ADMINISTRATOR:	ANITA GOONETILLEKE		FACILITY TYPE:	850
ADDRESS:	322 W. ALEJO ROAD, UNIT A		TELEPHONE:	(760) 416-6333
CITY:	PALM SPRINGS	STATE: CA	ZIP CODE:	92262
CAPACITY:	70	CENSUS: 17	DATE:	05/21/2021
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Anita Goonetilleke		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff yells at day care children

INVESTIGATION FINDINGS:

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Due to the executive order issued by Governor Newsom on March 16, 2020 regarding COVID-19 regarding the Covid-19 pandemic, on May 21, 2021, Licensing Program Analyst (LPA) Timeka Reed delivered findings for the complaint allegation initiated on March 11, 2021, to Licensee via telephone.

The complaint alleges staff yelled at children in care. LPA Timeka Reed interviewed pertinent parties and confidential witnesses. Although staff stated they do not yell at children, and yelling at children is a facility policy violation, additional interviews resulted in inconsistent information as to whether staff yell at children in care.
Based on interviews conducted, the complaint allegation is unsubstantiated at this time. This means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted, and a copy of this report was provided to Anita Goonetilleke.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka Reed	TELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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