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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843588
Report Date: 08/29/2023
Date Signed: 08/29/2023 02:09:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2023 and conducted by Evaluator Elyse Jones
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230825162002
FACILITY NAME:YMCA YOUTH CENTER AT RIVER ROAD PARKFACILITY NUMBER:
334843588
ADMINISTRATOR:BEATRIZ DE CAROFACILITY TYPE:
830
ADDRESS:1100 RIVER ROADTELEPHONE:
(951) 736-9622
CITY:CORONASTATE: CAZIP CODE:
92880
CAPACITY:24CENSUS: 17DATE:
08/29/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Leticia Hernandez, Site SupervisorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff force infants to stay outside for extended periods during inclement weather.
Facility is operating out of ratio.
Unqualified staff are providing care to infants without supervision

INVESTIGATION FINDINGS:
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On 08/28/23 at 9:00 a.m., Licensing Program Analysts (LPAs) Elyse Jones and Blanca Ruiz arrived at the facility to discuss and deliver findings of the investigation for the above allegation(s). During today’s inspection, LPAs met with Site Supervisor, Yolanda Vagalayos and Site Director, Art Cabrera, both left prior to the completion of the inspection. Leticia Hernandez, Site Supervisor arrived at the facility to conclude the inspection with LPAs. During the insp Facility was toured, and census was taken.

The following was discussed with the Site Supervisor:
Upon arriving to the facility LPAs observed two classrooms in session. Site is divided in two groups: Walker and Babies.

During this inspection records were reviewed, and interviews were conducted with pertinent parties. The following information was discussed with Leticia Hernandez, Site Supervisor:
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Elyse JonesTELEPHONE: (951) 897-2468
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20230825162002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
VISIT DATE: 08/29/2023
NARRATIVE
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It was reported that the facility is operating out of ratio and unqualified staff are providing care to infants. In addition, it was also reported that infants are forced to stay outside for extended periods during inclement weather.

It was confirmed by staff during this inspection that facility has been operating out of ratio for few weeks during this month. Upon arriving to the facility LPAs observed one class with 7 infants and two qualify teachers and second class with 10 infants with two aides. Per Title 22 California Code of Regulation, Qualify Teacher to Child ratio 1:4. Facility is license to provide care for 24 infants ages : Newborn(s) through 36 months. It was disclosed by multiple staff that aides are providing care and supervision with no direct supervision of a qualify teacher, due to staff shortages. During this inspection, it was confirmed by staff that infants are taken out for a stroll every day for approximately 30 minutes to 2 hours to allow other children to sleep ( weather has been range between 90-109 degrees during 11 a.m. to 2 p.m.). Lastly, LPAs observed two infants retrained in strollers while other children were engaging with staff. It was later disclosed during interviews that infants are allowed to sleep in the strollers for the full duration of naptime. This is practice has been implemented due to staff being unable to supervise and care for infants in adjacent crib room.

Based on records review, interviews conducted and staff's own admission. It was confirmed that the facility was out of compliance. Therefore, the preponderance of evidence standard has been met, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.)

LIC 9224/Type A citation(s) must be provided to parents/guardian of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for the verification.

Exit interview conducted and report was reviewed with Leticia Hernandez, Site Supervisor. Appeal rights were discussed, and a notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Elyse JonesTELEPHONE: (951) 897-2468
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 09-CC-20230825162002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/30/2023
Section Cited
CCR
101416.5(b)
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(b) There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidenced by: Per LPAs observations on this inspection and Staff own admission facility has been out of ratio for few weeks during 08/23 due to staff shortages.
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Facility agrees to provide a plan of action for back up personnel to anticipate teacher absences due to unforeseen situations to be in substantial compliance. Statement of understanding will be providing by morning/afternoon staff to be in substantial compliance.
Type A
08/30/2023
Section Cited
CCR
101416.3(b)
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(b) An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher, except as provided for in Section 101416.5(d)(1). This reuqirement was not met as evidenced by:
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Facility agrees to provide a plan of action( Ex: Organizational Chart per classroom of activities/ Days and times )of weekly basis specifying Site Supervisor ( on site qualify days and times), teacher and/or aides ( as well as two options of back up staff/Site Supervisor) be in substantial compliance.
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Based on observations on this inspection and Staff own admission; aides have been providing care and supervision by themselves without direct supervision of a qualify teacher.
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 Statement of understanding and training acknowledgement agenda of https://ccld.childcarevideos.org/child-care-center-operators/ videos review will be providing by staff to CCLD by deadline.
08/30/2023
Section Cited
CCR
101223(a)(2)
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Elyse JonesTELEPHONE: (951) 897-2468
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 09-CC-20230825162002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: YMCA YOUTH CENTER AT RIVER ROAD PARK
FACILITY NUMBER: 334843588
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/30/2023
Section Cited
CCR
101223(a)(2)
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a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs. This requirement was not met as evidenced by:
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other children were engaging with staff. Staff confirmed in interviews on site that infants are allowed to sleep in the strollers too. This is practice has been implemented at the site due to staff being unable to supervise and care for infants in adjacent crib room.
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Based on observations on this inspection and Staff own admission. Infants are taken out for a stroll every day for approximately 30 minutes to 2 hours to allow other children to sleep ( weather has been range between 90-109 degrees during 11 a.m. to 2 p.m.). LPAs observed infant(s) in strollers while
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Facility agrees to cease the practice of allowing infants to sleep on strollers and to take infants outside the facility for extensive periods of time when weather is extremely hot. Statement of understanding and training agenda is due to the Department by COB on POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Elyse JonesTELEPHONE: (951) 897-2468
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4