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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843618
Report Date: 09/29/2021
Date Signed: 09/29/2021 04:14:07 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2021 and conducted by Evaluator Ana Noble
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210902144941
FACILITY NAME:ALIPIO & GLORIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
334843618
ADMINISTRATOR:ALIPIO,GLORIA/GLORIA ZAIDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 302-8802
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:14CENSUS: 5DATE:
09/29/2021
UNANNOUNCEDTIME BEGAN:
02:54 PM
MET WITH:Gloria AlipioTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Lack of supervision-Licensee left child outside unsupervised.
Personal Rights-Licensee handled child in a rough manner.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Ana Noble and Sumayya Habeebulla arrived at the facility to conclude and provide the facility with findings of the above alleged allegations. LPA Noble was granted access and met with Gloria Alipio, Licensee. LPAs toured the facility and took a census. LPA then met with Ms. Gloria Alipio to further discuss the allegations. On 9/8/2021, an initial visit was conducted, where LPA Noble, obtained facility documentation and conducted interviews with Licensee and assistant.

The following was alleged: Licensee left child outside unsupervised and handled child in a rough manner.

During the investigation, LPA Noble interviewed Licensee and assistant, who stated that children are displined by redirecting and time out. Licensee and assistant both denied the allegations. Licensee also disclosed that they never take the children into the front yard. Additionally, due to all children present during the two inspections, children were not interviewed due to being non-verbal and under the age of 3.

Report continued on next page, LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 295-5832
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20210902144941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ALIPIO & GLORIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 334843618
VISIT DATE: 09/29/2021
NARRATIVE
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Base on interviews conducted with relevant parties and children enrolled not being able to be interviewed due to being non-verbal, and no information was obtained to corroborate the reported allegations are unsubstantiated.

Although the allegations regarding Lack of Supervision and Personal Rights may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted, and a copy of this report was issued to Gloria Alipio, Licensee.
A copy of this report must be made available to the public for 3 years.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 295-5832
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2