334843983-8-16-2021-10-CC-SHUK-C6AV4Q-20210827160640

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334843983
Report Date: 08/16/2021
Date Signed: 08/16/2021 03:23:33 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2021 and conducted by Evaluator Joanne Domingo

COMPLAINT CONTROL NUMBER: 10-CC-20210607083608

FACILITY NAME:	STEPPING STONES PRESCHOOL AND CHILD CARE LLC		FACILITY NUMBER:	334843983
ADMINISTRATOR:	DESI ANDREWS		FACILITY TYPE:	850
ADDRESS:	16527 LAKESHORE DRIVE		TELEPHONE:	(951) 674-5520
CITY:	LAKE ELSINORE	STATE: CA	ZIP CODE:	92530
CAPACITY:	85	CENSUS: 17	DATE:	08/16/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Desi Andrews		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff did not prevent day care child from engaging in inappropriate behaviors
Staff handled day care child in a rough manner
Day care child sustained injuries while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Joanne Domingo arrived at this facility to conclude the investigation on the above allegations. Previous visits were conducted on 6/15/21 and 7/14/21. LPA met with Director, Desi Andrews, toured the facility and conducted census.

Staff did not prevent day care child from engaging in inappropriate behaviors - It is alleged that a child had displayed inappropriate behaviors on at least two occasions. The child had pulled their pants down exposing themselves to the class. On one occasion it was because the child had left the bathroom without pulling up their pants. Although there was staff in the classroom who intervened it was disclosed that the staff member was not near the child to prevent the child from doing so. Once staff intervened the child immediately pulled up their pants and was then talked to by staff.
CONTINUED ON LIC 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Stephanie Hudak	TELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Joanne Domingo	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20210607083608

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: STEPPING STONES PRESCHOOL AND CHILD CARE LLC	FACILITY NUMBER: 334843983
	VISIT DATE: 08/16/2021

NARRATIVE

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CONTINUED FROM LIC 9099:

Staff handled day care child in a rough manner - It is alleged that staff can at times be a little rough when dealing with challenging children. When a child acts out, or is aggressive towards friends and/or staff, or appears to harm a friend, staff will act swiftly to prevent a child from doing so. There is no grabbing or yelling at the child however, the staff will either hold out their arm or use themselves to block the child from hurting themselves and/or their friends. If a child appears to be throwing an object whether sand on the playground, toys or items in the classroom staff are quick to block the child's arm from doing so. The child is then talked to and will be shadowed throughout the day whether it be sitting next to the teacher in class or playing next to the teacher outside.

Day care child sustained injuries while in care - It is alleged that a child had received mutiple scratches on the childs arms, legs and face. When asked by the parent, the child states they received the scratches while playing at school. Interviews conducted disclosed that the child had either received scratches at the facility or the child arrived at the facility with the scratches. File reviews conducted also disclosed various "ouch" reports indicating if a child received scratches at the facility.

Based on interviews and record review, the allegations that staff did not prevent day care child from engaging in inappropriate behaviors, staff handled day care child in a rough manner, and Day care child sustained injuries while in care may have occurred, however, there is not a preponderance of evidence to support or dismiss the allegations. Therefore, the allegations are unsubstantiated at this time.

An exit interview was conducted with Director, Desi Andrews and Appeal Rights were explained. A copy of this report as well as a copy of the Appeal Rights were provided to Director, Desi Andrews on this date and time.

A Notice of Site Visit was posted and must remain posted for 30 days for public review.

SUPERVISOR'S NAME: Stephanie Hudak	TELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Joanne Domingo	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2021

LIC9099 (FAS) - (06/04)

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