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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844013
Report Date: 12/17/2024
Date Signed: 12/17/2024 03:08:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241114095943
FACILITY NAME:DESERT PRESCHOOL ACADEMYFACILITY NUMBER:
334844013
ADMINISTRATOR:LAURA DIAZ BELMANFACILITY TYPE:
850
ADDRESS:83-880 AVENUE 48TELEPHONE:
(760) 347-0770
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:28CENSUS: 21DATE:
12/17/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Site Supervisor Laura Diaz BelmanTIME COMPLETED:
03:17 PM
ALLEGATION(S):
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Facility staff handles children in a rough manner
Facility staff speaks inappropriately to children
INVESTIGATION FINDINGS:
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On 12/17/2024 at 2:30pm, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to provide complaint findings. LPA met with Site Supervisor Laura Diaz Belman.

On 11/14/2024, complaint allegations were reported to Community Care Licensing (CCL), stating that facility staff handles children in a rough manner and speaks inappropriately to children. Specifically that S1 has been seen grabbing children forcibly and speaks to children in a manner to have them "fear" and "obey".

On 11/20/2024, LPAs Sanchez and Brian Morris, conducted a 10 day initial complaint investigation, during which health and safety concerns were addressed with staff.

For the investigation, LPA Sanchez toured facility, reviewed records and conducted several interviews. Confidential interviews disclosed daily occurences when S1 was seen violating the personal rights of
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20241114095943
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DESERT PRESCHOOL ACADEMY
FACILITY NUMBER: 334844013
VISIT DATE: 12/17/2024
NARRATIVE
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children. Some examples included: grabbing children by the arms, wrapping their legs around children while sitting on the floor in order to prevent them from getting up and putting their foot against a chair to prevent children from getting up from the table during lunch. Interviews also disclosed that S1 was observed on a daily basis getting in the face of the children while speaking to them in a harsh and intimidating tone. Furthermore, it was disclosed that the targeted children are non-verbal. Some interviews disclosed that they had not observed anything of concern.

Based on LPA's observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

LPA Sanchez informed Site Supervisor Laura Diaz Belman that this report dated 12/17/2024 documents two Type A citations which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Sanchez informed the facility representative to provide a copy of this licensing report dated 12/17/2024 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Site Supervisor Laura Diaz Belman.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20241114095943
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DESERT PRESCHOOL ACADEMY
FACILITY NUMBER: 334844013
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
12/18/2024
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule...interference with functions of daily living including eating, sleeping...
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Facility representative indicated will speak with management regarding trainings on topics such as behavioral intervention and children interaction trainings. A training agenda will be provided to the department by 12/18/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
LIC9099 (FAS) - (06/04)
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