334844013-6-13-2019-09-CC-AROS-BDVSTL-20190708140943

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334844013
Report Date: 06/13/2019
Date Signed: 06/13/2019 04:39:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2019 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20190521115510

FACILITY NAME:	DESERT PRESCHOOL ACADEMY		FACILITY NUMBER:	334844013
ADMINISTRATOR:	SAMANTHA RAMIREZ		FACILITY TYPE:	850
ADDRESS:	83-880 AVENUE 48		TELEPHONE:	(760) 347-0770
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	28	CENSUS: 21	DATE:	06/13/2019
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Laura Diaz Belman		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Personal Rights-Facility has Head Lice outbreak.
Personal Rights-Staff failed to properly inspect day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Blanca Ruiz-Silva arrived at the facility to conclude the investigation regarding the above allegations. LPA met with Director, Laura Diaz during this visit. Interviews were conducted with relevant parties and facility records were reviewed during the investigation process.

Complainant reported that center staff is not checking all children for lice which has resulted in a head lice outbreak at the center. In addition, it's not clear if proper cleaning of the facility is being done. Staff at the center stated that daily health checks are done on each child prior to start of class on need basis. It was reported by the center that during the first week of the month of April 2019, an incident of child with nits was detected during health check ups and a separate incident was reported on a second child late April.

It is center' protocol for staff to contact the parents to pick up child while child stayed in the office until parent arrived. Both children have returned to school and staff verified that no nits nor lice were visible. No additional cases have been found as of today. The facility conducts daily cleaning of the classrooms and ground as regular practice to prevent and avoid any future occurrences of incidents related to lice or nits.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 06/13/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20190521115510

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: DESERT PRESCHOOL ACADEMY	FACILITY NUMBER: 334844013
	VISIT DATE: 06/13/2019

NARRATIVE

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Based on all information obtained, throughout the investigations, interviews conducted with relevant parties and review of children’ files, the information obtained is conflicting. The information reported indicates
the facility has had head lice problem since a month ago and that it has not been addressed resulting in half of the class being exposed to head lice. Therefore, the preponderance of evidence standard has not been met to indicate that the allegation did or did not occur. Therefore, the allegation as filed with the Department are found to be at this time, Unsubstantiated.

An exit interview was conducted with Laura Diaz and a copy of this report and notice of site visit was provided on this date. A copy of this report must be made available to the public for 3 years.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 06/13/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2019

LIC9099 (FAS) - (06/04)

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