334844364-5-12-2022-10-CC-CMAZ-CERPDY-20220525111418

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334844364
Report Date: 05/12/2022
Date Signed: 05/12/2022 02:31:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/19/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220419143926

FACILITY NAME:	MURRIETA UNIVERSITY, LLC		FACILITY NUMBER:	334844364
ADMINISTRATOR:	DOREEN BLAKE		FACILITY TYPE:	850
ADDRESS:	39840 LOS ALAMOS RD. #14		TELEPHONE:	(951) 698-5480
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	101	CENSUS: 47	DATE:	05/12/2022
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Dorren Blake		TIME COMPLETED:	02:40 PM

ALLEGATION(S):

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Children are not adequately supervised by staff

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) James Wilkerson and Jessica Rubio arrived at this facility to conclude an investigation into the above allegation. LPAs toured the facility and conducted census. An initial visit was conducted on 04/25/22 and extended at that time. There is an allegation that staff are not properly supervising children because they are on their personal cell phones playing games and/or texting. During the course of this investigation interviews were conducted with staff and children. Staff state that they do use their own personal cell phones for an "app" called ProCare. Staff state that they use this "app" so they can document activities or injuries to share with parents. Staff deny that they use their personal cell phones for any other reasons and it's against the facility policy to do so. Children interviewed state that they do not know the reason that their teachers use their cell phone inside the classroom. LPAs are unable to prove or disprove the above allegation is true or not. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted, appeal rights discussed and provided, a Notice of Site Vist posted and a copy of this report was provided to the facility on this date.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:	DATE: 05/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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