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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844364
Report Date: 06/22/2023
Date Signed: 06/22/2023 12:37:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2023 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230522161003
FACILITY NAME:MURRIETA UNIVERSITY, LLCFACILITY NUMBER:
334844364
ADMINISTRATOR:DOREEN BLAKEFACILITY TYPE:
850
ADDRESS:39840 LOS ALAMOS RD. #14TELEPHONE:
(951) 698-5480
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:101CENSUS: 38DATE:
06/22/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Carrie RouchTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff do not allow children to rest/nap without distraction
INVESTIGATION FINDINGS:
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LIcensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegation. An initial visit was conducted on 05/26/23 and extended at that time. LPA toured the facility and conducted census. During the course of this investigation, interviews were conducted with staff and children. There was an allegation that on multiple occasions that napping children would be awaken by other children being too loud who were not napping. Staff interview indicated that this allegation is true and that children were given books to read and to stay quiet, however, on more than one occasion, children would make too much noise disrupting the nap for other children and that it hasn't happened recently and was more like two months ago. Interview with staff indicated that the above allegation is true, so the preponderance of evidence has been met. SEE LIC 9099D for deficiency cited.

An exit interview was conducted, appeal rights discussed and provided along with a Notice of Site Visit and a copy of this report on this date.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230522161003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MURRIETA UNIVERSITY, LLC
FACILITY NUMBER: 334844364
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/22/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/21/2023
Section Cited
CCR
101230(b)
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Activities - (b) All children shall be given an opportunity to nap or rest without distraction or disturbance from other activities at the center. This requirement was not met as evidenced by: Staff admitting that some children are making noise and waking up napping children
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Director, Carrie Rouch provided LPA with a written notice on how staffing will be changed to accommodate children who are active and noisy to prevent and disruption of napping children.
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This poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2