334844541-7-11-2019-10-CC-KWIS-BEE3S5-20190724182944

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334844541
Report Date: 07/11/2019
Date Signed: 07/11/2019 08:57:34 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2019 and conducted by Evaluator Sharleen Robinson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20190620141917

FACILITY NAME:	HERNANDEZ FAMILY CHILD CARE		FACILITY NUMBER:	334844541
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 4	DATE:	07/11/2019
		UNANNOUNCED	TIME BEGAN:	07:50 AM
MET WITH:	Licensee, Alexxis Hernandez		TIME COMPLETED:	09:00 AM

ALLEGATION(S):

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Personal Rights: Licensee inappropriately disciplined a child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Sharleen Robinson arrived at the facility to conclude the complaint investigation initiated on June 24, 2019. LPA met with Licensee, Alexxis Hernandez. A census was taken amd the facility was toured. It was alleged that the Licensee inappropriately disciplined a child.

During the investigation, LPA Robinson made observations, conducted interviews with Licensee and all other relevant individuals pertinent to this investigation. It was alleged that on or about June 17, 2019, an individual arrived at the facility, allegedly upon arrival the Licensee was yelling at a day care child. It was alleged that the Licensee took a long time to answer the door and a child was heard crying. It was also alleged that the Licensee appeared upset and stated a child hit other children in care. It was further alleged that the Licensee explained to the child not to hit other children. Although no proof was provided or found, it was alleged there were concerns of the Licensee hitting the child on the back of their hands.

See LIC9099C for the remainder of the report.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 784-4200
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 782-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190620141917

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: HERNANDEZ FAMILY CHILD CARE	FACILITY NUMBER: 334844541
	VISIT DATE: 07/11/2019

NARRATIVE

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During interviews, Licensee stated she redirects children verbally as a form of discipline. Licensee denies hitting or yelling at day care children.

During interviews with other pertinent parties, it was disclosed that the Licensee does not yell at or hit children. The pertinent parties have not witnessed Licensee violating children’s personal rights.

An inspection was conducted on this date. During the inspection, LPA made observations of licensee interactions and reviewed records.

There were conflicting statements regarding Licensee inappropriately disciplining a child. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated at this time.

No deficiencies cited. An exit interview was conducted and a copy of this report was provided to the Licensee, Alexxis Hernandez on this date. A Notice of Site Visit was provided and posted at the conclusion of this inspection.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 784-4200
LICENSING EVALUATOR NAME: Sharleen Robinson	TELEPHONE: (951) 782-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 07/11/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2019

LIC9099 (FAS) - (06/04)

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