334844578-5-7-2025-09-CC-AROS-DHLNEB-20250613102336

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334844578
Report Date: 05/07/2025
Date Signed: 05/07/2025 05:27:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2025 and conducted by Evaluator Raymond Moorehead

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250312092732

FACILITY NAME:	MONTY'S MONTESSORI ACADEMY OF CALIMESA		FACILITY NUMBER:	334844578
ADMINISTRATOR:	LISA GILFILLAN		FACILITY TYPE:	830
ADDRESS:	9580 CALIMESA BOULEVARD		TELEPHONE:	(909) 795-2472
CITY:	CALIMESA	STATE: CA	ZIP CODE:	92320
CAPACITY:	16	CENSUS: 12	DATE:	05/07/2025
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Assistant Director Jennifer McClintock		TIME COMPLETED:	05:45 PM

ALLEGATION(S):

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Staff yelled at other staff in the presence of infants (Personal Rights)

INVESTIGATION FINDINGS:

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On 05/07/2025, Licensing Program Analysts (LPAs) Raymond Moorehead and Perla Ordones arrived at the facility to conclude a complaint investigation which was initiated on 03/19/2025. LPAs met with Assistant Director Jennifer McClintock, toured the facility, took census, and discussed the following.

During the course of the investigation, LPAs conducted interviews with pertinent parties, made observations, and collected documentation.

It was alleged that staff yelled at other staff in the presence of infants.

Please see LIC 9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Raymond Moorehead	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20250312092732

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MONTY'S MONTESSORI ACADEMY OF CALIMESA	FACILITY NUMBER: 334844578
	VISIT DATE: 05/07/2025

NARRATIVE

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It was reported that there was a incident that occurred at the facility where an staff member went into the classroom and yelled at a staff member while other children were present. LPAs conducted interviews with pertinent parties who stated that the children appeared to be shocked when the reported incident took place. It was then stated that no children cried nor appeared to be scared as a result of this incident. Pertinent interviews disclosed that children briefly stopped what they were doing and then went back to what they were doing once the incident was over.

Due to children's young age and speaking ability, LPAs were not able to conduct interviews with children to see how the reported incident made them feel.

This agency has investigated the complaint regarding the above allegation of Personal Rights. Based on the interviews conducted, review of pertinent documentation, the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegation may have happened, or is valid, there is not a preponderance of the evidence to prove the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Assistant Director Jennifer McClintock.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Raymond Moorehead	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025

LIC9099 (FAS) - (06/04)

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