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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844976
Report Date: 07/28/2022
Date Signed: 07/28/2022 01:06:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2022 and conducted by Evaluator Nasha King
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220120152027
FACILITY NAME:ORTADO FAMILY CHILD CAREFACILITY NUMBER:
334844976
ADMINISTRATOR:ORTADO,EILEEN & JACOBFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 855-6759
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:14CENSUS: 13DATE:
07/28/2022
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Eileen OrtadoTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Sexual Abuse
INVESTIGATION FINDINGS:
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On the date and time listed, Licensing Program Analysts (LPAs) Nasha King and Cindy Hamilton made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPAs met with the Licensee, Eileen Ortado, who was informed of the purpose for the visit and of the decision rendered. During this visit, LPAs toured the facility inside and out and took a census.

Investigator Brittany Hudec with the Department’s Investigations Branch initiated the investigation of this allegation on 1/26/2022. It was alleged that the co-licensee sexually abused a child in care, however, per interviews conducted and information gathered, Investigator Hudec was unable to establish a preponderance of the evidence to support the allegation. Former and current clients/children were interviewed in the course of the investigation, but they did not disclose any relevant information or any type of abuse.

See LIC 9099C for a continuation of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Nasha King
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20220120152027
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ORTADO FAMILY CHILD CARE
FACILITY NUMBER: 334844976
VISIT DATE: 07/28/2022
NARRATIVE
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This agency has investigated the complaint alleging that sexual abuse occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, this report was reviewed with the Licensee, Eileen Ortado, and a copy of the report was provided.

Appeal rights were discussed and provided during the exit interview.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Nasha King
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2