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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845899
Report Date: 04/11/2023
Date Signed: 04/11/2023 10:32:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2023 and conducted by Evaluator Karrene Turner
COMPLAINT CONTROL NUMBER: 09-CC-20230120145318
FACILITY NAME:GRACE CHRISTIAN PRESCHOOLFACILITY NUMBER:
334845899
ADMINISTRATOR:BROWN, BAILEIGHFACILITY TYPE:
850
ADDRESS:2781 S LINCOLN AVETELEPHONE:
(951) 736-7466
CITY:CORONASTATE: CAZIP CODE:
92882
CAPACITY:92CENSUS: 81DATE:
04/11/2023
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Baileigh Brown, DirectorTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Personal Rights - Facility staff used a high chair to restrain day care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kay Turner arrived at the facility to provide investigation findings of the above allegation. LPA Turner met with the Director, Baileigh Brown, and stated the purpose of today’s inspection. The facility was toured and a census was taken. During the initial inspection on 01/30/2023, LPA Turner interviewed pertinent parties and obtained relevant documents related to the investigation.

The allegation alleged facility staff used a highchair to restrain daycare children. The complaint alleged a daycare child was observed in a highchair alone in the back of the classroom crying. It was alleged facility staff use the highchair during nap time. The complaint further alleged facility staff threatened to place a daycare child in the highchair in lieu of taking a nap. During the course of the investigation, the LPA was able to ascertain from staff interviews, the ongoing procedure is to use the highchair as a location for time-out. Staff at the facility disclosed using the highchair located in the classroom for daycare children who presented with behaviors. While in the high chair, children are offered a snack first. However, if the child does not want the snack, the snack is removed and the high chair is used a mechanism for time-out.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20230120145318
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GRACE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334845899
VISIT DATE: 04/11/2023
NARRATIVE
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The use of a high chair for time-out is a violation of the daycare child’s personal rights, as it is being used in a punitive manner and not for its intended use of feeding. Based on all the information obtained from pertinent parties, documentation, records review during inspection, the department has determined the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

See LIC 9099-D for deficiencies.

Exit interview was conducted with the licensee, Baileigh Brown. A copy of this report, Notice of Site Visit, and Appeal Rights were provided. The Notice of Site Visit must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. A copy of this report must be made available to the public for three years upon request.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2023 and conducted by Evaluator Karrene Turner
COMPLAINT CONTROL NUMBER: 09-CC-20230120145318

FACILITY NAME:GRACE CHRISTIAN PRESCHOOLFACILITY NUMBER:
334845899
ADMINISTRATOR:BROWN, BAILEIGHFACILITY TYPE:
850
ADDRESS:2781 S LINCOLN AVETELEPHONE:
(951) 736-7466
CITY:CORONASTATE: CAZIP CODE:
92882
CAPACITY:92CENSUS: 81DATE:
04/11/2023
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Baileigh Brown, DirectorTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Personal Rights - Facility staff handle day care child in a rough manner
Personal Rights - Facility staff threatened day care child
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Kay Turner arrived at the facility to provide investigation findings of the above allegation. LPA Turner met with the Director, Baileigh Brown, and stated the purpose of today’s inspection. The facility was toured and a census was taken. During the initial inspection on 01/30/2023, LPA Turner interviewed pertinent parties and obtained relevant documents related to the investigation.

The allegations allege facility staff handled a day care child in a rough manner and facility staff threatened day care children. The complaint alleges that as a daycare child was trying to grab toys in the classroom during naptime, a facility staff member physically blocked the child causing injury to a daycare child. In addition, the complaint alleges facility staff threatened the children in care by asking them if they want to go to the high chair.

Information obtained during the course of the investigation could not determine a daycare child sustained injuries during the disclosed time frame. The specified child did not have any noted marks and/or bruising
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 09-CC-20230120145318
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GRACE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334845899
VISIT DATE: 04/11/2023
NARRATIVE
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indicative of abuse and/or neglect. The Grace Christian Preschool handbook indicates the facility “uses a positive approach to discipline” by using positive statements when communicating with children, talking to children in a calm and quiet manner by providing alternatives and redirecting children to acceptable activities. From staff interviews, the investigation determined the common practice of discipline is to use redirection as their primary technique. The handbook continues stating parents will be notified if behavioral issues continue. Staff interviews indicated there have been communication with daycare children's parent regarding specified behavioral issues. There was no evidence collected during the investigation to suggest the facility staff use threatening statements towards the children. While staff disclosed using the aforementioned statements, LPA was able to ascertain the statements were not used in a menacing manner, but rather as a tool of modeling communication skills to the children.

No deficiencies were found at this time.

Exit interview was conducted with the licensee, Baileigh Brown. A copy of this report, and a Notice of Site Visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. A copy of this report must be made available to the public for three years upon request.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 09-CC-20230120145318
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GRACE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334845899
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/26/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights: To be free from corporal or unusual punishment...humiliation, intimidation, ridicule, coercion, threat...or other actions of a punitive nature ...or aids to physical functioning.

This was not met as evidenced by:
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The Director agrees to conduct an in-person training with staff regarding appropriate discipline techniques to include handling difficult behaviors of children. Copies of the sign-in sheet and the agenda will be submitted, as proof, to the LPA by the POC due date.
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During the investigation, staff disclosed using the high chair as a time-out technique on a consistent basis for children who were experiencing behavioral issues in the classroom. This poses a potential risk to the potential health, safety or personal rights risk to persons in care.
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The Director will use the Resource & Referral Center as a means of a resource for training topic(s) as needed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5