336300022-3-21-2024-10-CC-PBER-D3RVR5-20240327163923

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336300022
Report Date: 03/21/2024
Date Signed: 03/21/2024 10:37:33 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2024 and conducted by Evaluator Jessica M Rubio

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20240209151702

FACILITY NAME:	LITTLE LAMB'S PRESCHOOL		FACILITY NUMBER:	336300022
ADMINISTRATOR:	DITRINA PEREZ		FACILITY TYPE:	850
ADDRESS:	21901 RAILROAD CANYON RD		TELEPHONE:	(951) 471-3807
CITY:	LAKE ELSINORE	STATE: CA	ZIP CODE:	92532
CAPACITY:	79	CENSUS: 36	DATE:	03/21/2024
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	George Garcia		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Facility staff did not provide adequate supervision of children in care.
Facility staff did not provide day care child's authorized representatives with incident reports.
Facility operates out of ratio.

INVESTIGATION FINDINGS:

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On March 21, 2024 at 10:05 am, Licensing Program Analyst (LPA), Jessica Rubio arrived at Little Lamb’s Preschool (CCC) to deliver the investigative finding of the allegations listed above. LPA met with Licensee George Garcia. On February 16, 2024 at 2:00 pm, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with Licensee, Director, two staff (S1, S2), three children (S3, S4, S5) and two parents (P3 and P4).

On February 9, 2024, a complaint was received alleging facility staff did not provide adequate supervision of children in care and facility staff did not provide day care child's authorized representatives with incident reports; specifically, that staff did not provide adequate supervision resulting in C1 having several incidents with multiple children and staff did not provide incident reports to parents. The complaint also alleged the facility operates out of ratio; specifically the Kinder class has operated out of ratio.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:	DATE: 03/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 10-CC-20240209151702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE LAMB'S PRESCHOOL	FACILITY NUMBER: 336300022
	VISIT DATE: 03/21/2024

NARRATIVE

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Regarding the allegation that facility staff did not provide adequate supervision of children in care and facility staff did not provide day care child's authorized representatives with incident reports, it was alleged that C1 scratched and punched C2, bit C3, and “spit” on and pushed other children and incident reports were not provided to parents. Confidential interviews with staff revealed that staff had not seen C1 scratch C2 nor did C2 indicate they were scratched at the CCC. Alleged scratch marks on C2 were shown to staff the day after the alleged incident, however, interviews with staff revealed the scratches appeared to be old and were located under C2’s shirt. Regarding C1 allegedly biting C3, the interview with C3 did not reveal C3 was bit by C1 and there was no mark observed at the time of the alleged bite. The interview with C4 revealed C4 was not hurt by C1 and C1 did not hurt any other children. The interviews with C3 and C5 revealed C1 had pushed and/or hit them, as well as other children, however specific details could not be provided. The interviews with children indicated staff were present during some incidents and not present during some incidents.

Regarding C1 spitting, interviews with staff revealed that C1 “spit” at children, however, both staff demonstrated and detailed C1’s spitting as sticking their tongue out and blowing. Staff interviews further revealed staff had not observed C1 to bite, hit, kick, or punch any children, therefore no incident reports were written. Record review revealed incident reports were written in other instances where C1 was observed to pick up children. Further record review revealed that in August 2023, although not observed by staff, an incident report was documented for C2, C3 and C4 after the CCC was made aware the children told their parents they were hit by C1.

An interview with one parent revealed they believed C1 acted maliciously and believed there were no staff present when alleged incidents with their child and other children occurred, while another parent interview revealed their child had not been hurt or injured by C1 and they had no concern of supervision at the CCC.

Regarding the allegation that facility is operating out of ratio, interviews revealed that the facility does not have an issue with staffing or remaining in ratio in the Kinder class or any other class. Interviews with children revealed that two staff in addition to the teacher assist in the Kinder class throughout the day. Additionally, each time LPA visited the facility, the Kinder class as well as other classes were in ratio.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:	DATE: 03/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 10-CC-20240209151702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE LAMB'S PRESCHOOL	FACILITY NUMBER: 336300022
	VISIT DATE: 03/21/2024

NARRATIVE

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Based on confidential interviews conducted and conflicting statements, the allegations that facility staff did not provide adequate supervision of children in care, facility staff did not provide day care child's authorized representatives with incident reports and facility is operating out of ratio, may have occurred, however is not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Licensee George Garcia. A notice of site visit was also provided and must remain posted for 30 days.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:	DATE: 03/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2024

LIC9099 (FAS) - (06/04)

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