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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300391
Report Date: 06/16/2022
Date Signed: 06/16/2022 01:42:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2022 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220517092919
FACILITY NAME:RCOE - LAS BRISAS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
336300391
ADMINISTRATOR:RAMIREZ, ITZCHELLFACILITY TYPE:
830
ADDRESS:24990 LAS BRISAS RDTELEPHONE:
(760) 660-0228
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:44CENSUS: 4DATE:
06/16/2022
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Jessica PerezTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Infant sustained bruises/injuries while in care

Staff did not follow infant's feeding plan
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegations. A initial visit was conducted on 05/24/22 and extended at that time. During the course of this investigation, interviews were conducted with four staff and copies of a medical record, police record, photos and facility documents were provided to LPA. It was alleged that Child #1 (C1) had received unknown injuries while attending this facility. Staff deny that bruises occurred while at this facility and that it must've happened away from the facility. From photos, marks on C1's arm seemed to be superficial in appearance. Staff indicated that C1 had trouble napping and that staff had to hold the child while the child napped for 45 minutes to an hour and that the mark could've been from the ID's hanging from their lanyards or part of staff's clothing. LPA did not receive any factual documentation that the mark was indeed an injury. LPA cannot verify where bruising on the leg came from. There was an allegation that instructions were given to staff to feed the child a bottle before feeding the child solid food. Staff interviews indicated that the child is a good eater and that at times the child would push away the bottle or that C1 would turn his/her head away from the bottle showing no interest in the bottle. SEE LIC 9099C for continuance of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20220517092919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RCOE - LAS BRISAS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 336300391
VISIT DATE: 06/16/2022
NARRATIVE
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Staff interviews indicated that rather than let the child go hungry they would offer solid food, and that C1 would show more interest in this during feeding. Staff interviews indicated that the facility protocol would be to feed a child what they were showing interest in.

LPA cannot prove or disprove the allegation of C1 receiving bruises or marks while attending this facility. While staff may have been given instructions on a feeding schedule, staff needed to feed the child whatever the child showed interest in at that time.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and provided along with a copy of this report to the facility on this date.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2