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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340300156
Report Date: 03/28/2022
Date Signed: 03/28/2022 11:19:37 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2022 and conducted by Evaluator Mikah Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220216153535
FACILITY NAME:CORDOVA BAPTIST PRESCHOOLFACILITY NUMBER:
340300156
ADMINISTRATOR:HUPPERT, CARRIEFACILITY TYPE:
850
ADDRESS:10527 COLOMA ROADTELEPHONE:
(916) 638-5506
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:87CENSUS: 22DATE:
03/28/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Carrie HuppertTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Martinez conducted an unannounced complaint visit and met with Director Carrie Huppert. It was alleged the Director violated a child's personal rights, specifically by speaking in a frustrated tone to a child. During an interview on 2/18/22 the Director denied the allegation stating the parent had become upset after advising all parents of the child care centers rate fee increase that would take place for children staying beyond normal day care hours. The Director stated C1's parents were leaving the child after hours and therefore a price list went out to all day care parents and guardians. LPA Martinez interviewed 10 witnesses on 2/18/22 and 3/23/22. From the 10 interviews, 3 of the 10 stated the Director has become more frustrated in her tone of voice in recent years but nothing that would level to the violation of a child's personal rights. There appears to be a discrepancy if a specific child stayed over the amount of hours that were originally requested for care and if a child was in care for 10 hours. Because of this discrepancy it cannot be determined if the Director advised the parents they did not want the child there of if they were insinuating that they did not want the child there for that many hours as it went past the day cares hours.
(cont.)
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Maria MayorgaTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Mikah MartinezTELEPHONE: (916) 862-1086
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20220216153535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CORDOVA BAPTIST PRESCHOOL
FACILITY NUMBER: 340300156
VISIT DATE: 03/28/2022
NARRATIVE
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 In 10 interviews with witnesses it could not be determined the insinuation from the above remarks. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted.

The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Maria MayorgaTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Mikah MartinezTELEPHONE: (916) 862-1086
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2