340301226-1-4-2024-03-CC-NDUY-CZ82PW-20240105163458

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 340301226
Report Date: 01/04/2024
Date Signed: 01/04/2024 03:12:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2023 and conducted by Evaluator Kyrsten Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20231011080136

FACILITY NAME:	LITTLE FRIENDS LEARNING CENTER		FACILITY NUMBER:	340301226
ADMINISTRATOR:	FITZPATRICK, KIMBERLY		FACILITY TYPE:	850
ADDRESS:	7070 WOODMORE OAKS DR		TELEPHONE:	(916) 726-5758
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95610
CAPACITY:	50	CENSUS: 20	DATE:	01/04/2024
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Kimberly Fitzpatrick		TIME COMPLETED:	03:25 PM

ALLEGATION(S):

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Staff engaged in a verbal altercation in the presence of daycare child
Staff terminated child's services without a proper notice
Staff did not meet daycare child's hygiene needs

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Kyrsten Williams and Stephanie Piring met with Facility Representative, Kimberly Fitzpatrick, for the purpose of delivering complaint findings for the above allegations. The purpose of the inspection was explained. Census included 20 napping children being supervised by 2 staff members.

Throughout the investigation, LPA conducted observations, reviewed records, and interviewed Reporting Party, director, staff, and parents. It was alleged staff engaged in a verbal altercation in the presence of daycare child. After interviews, it was revealed a verbal altercation did take place between staff and a parent while day care child was present. However, it could not be determined if any children were affected by the interaction. LPA received conflicting statements regarding the verbal altercation. Staff stated the parent was the one to yell during their interaction.

PAGE 1. REPORT CONTINUES ON LIC809-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Kyrsten Williams	TELEPHONE: (916) 413-0056
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20231011080136

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LITTLE FRIENDS LEARNING CENTER	FACILITY NUMBER: 340301226
	VISIT DATE: 01/04/2024

NARRATIVE

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It was alleged that staff terminated child's services without a proper notice. LPA reviewed the facility's Parent Handbook and Admission Agreement. LPA did not find that the Parent Handbook or the Admissions Agreement was violated in regards to terminating care without proper notice.

It was alleged that the staff did not meet daycare child's hygiene needs. LPAs observed that children appeared clean during multiple inspections. Staff stated they ensure children's hygiene needs are met by hand washing throughout the day, changing diapers and checking every two hours, changing clothes when dirty, and wiping noses. Staff stated hand wipes and tissues are easily accessible to children. After playing in the sand staff will brush the children off and wash clothes at the facility.

After observations, interviews, and record review, LPAs did not have substantial evidence to verify above allegations occurred. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report reviewed with facility representative, Kimberly Fitzpatrick. Appeal rights provided. Notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Kyrsten Williams	TELEPHONE: (916) 413-0056
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024

LIC9099 (FAS) - (06/04)

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