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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340309428
Report Date: 03/26/2021
Date Signed: 03/26/2021 08:14:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2021 and conducted by Evaluator Marea Behvand
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210301081335
FACILITY NAME:SALVATION ARMY DAY CARE CENTERFACILITY NUMBER:
340309428
ADMINISTRATOR:DUESBURY, ANN MARIEFACILITY TYPE:
850
ADDRESS:2540 ALHAMBRA BLVDTELEPHONE:
(916) 469-4630
CITY:SACRAMENTOSTATE: CAZIP CODE:
95817
CAPACITY:72CENSUS: 14DATE:
03/26/2021
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Leonel GutierrezTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights:
Facility Staff witheld food from child as a form of discipline.

Admission Procedures and Parental and Authorized Representative's Rights:
Facility retailiated against Reporting Party for filing a prior complaint.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Marea Behvand contacted Leonel Gutierrez (Director) to deliver complaint findings pertaining the two allegations listed above. The census at the time of the tele-investigation was: 5 children and 2 staff in the LadyBug's classroom, 6 children and 2 staff in the Butterfly's classroom, and 3 children and 2 staff in the Bumble Bee's classroom. In the matter concerning the allegation that facility staff withheld food from day care child as a form of discipline, the finding for the allegation is deemed UNSUBSTANTIATED. It was alleged by RP that on February 12, 2021, Facility Staff #1 did not give day care child (Child #1) the cookie he decorated during the Friendship Day party because he was not listening and threw the cookie away in the trash in the presence of the child. According to interviews conducted and documentation reviewed, LPA learned that on February 12, 2021 while Facility Staff #1 was passing out the cookies to the children for afternoon snack, Child #1 was climbing on classroom tables and throwing things when Facility Staff asked Child #1 to sit down for snack. Child #1 yelled that he didn't have to listen to Facility Staff #1 and ran out of the room. Facility Staff #1 stated that the cookie was not thrown away. Facility Staff #1 stated that the cookie was placed at the front reception desk for Child #1 to take home. Facility Staff stated the cookie was ultimately back in the possession of Child #1 when Parent #1 arrived during pick up time. Although the allegation may be valid or happened, there is not a preponderance of evidence to prove or disprove. In the matter concerning the allegation that the facility retaliated against the Reporting Party for filing a prior complaint, the finding for the allegation is also deemed UNSUBSTANTIATED. It was alleged by RP that due to RPs prior complaint against the facility, that the facility is retaliating against RP by throwing Child #1s cookie away on February 12, 2021 and by receiving a voicemail on March 2, 2021 from Child #2s teacher, Facility Staff #2, saying that Child #2 is not welcome at the facility. According to interviews conducted and documentation reviewed, LPA learned that Child #1s cookie was not thrown away and that Child #2 was sent home only for the day for kicking, throwing chairs, and shoving another day care child unprovoked. Facility Staff #2 stated that the voicemessage left for Parent #2 was that Child #2 was not welcomed to stay for the remainder of the day, but that Child #2 could return tomorrow. Although the allegation may be valid or happened, there is not a preponderance of evidence to prove or disprove
An exit interview was conducted and a Notice of Site Visit was posted.
Acknowledgement of delivery will constitute acknowledgement of the report in lieu of a signature.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Marea Behvand
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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