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 | On Wednesday, July 27, 2022, at approximately 9:00 AM Licensing Program Analyst (LPA) Josiah Gathing met with Program Director, Leonel Gutierrez, for the purpose of a complaint investigation and to deliver findings. It was alleged that children are being inappropriately handled by staff. It was also alleged that children are being yelled at by staff while in care. Throughout the course of the investigation, LPAs conducted interviews and made observations. LPAs did not observe any inappropriate interactions between staff and children during the investigation. Interviews with staff state that discipline policies involve calm communication, redirection, and parental intervention when other options are exhausted. There was conflicting information received in parent interviews regarding teacher interactions with children. Interviews with children did not reveal any evidence to support the allegations. Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days. |