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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340309465
Report Date: 10/07/2022
Date Signed: 10/07/2022 04:28:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220826141643
FACILITY NAME:RAINBOW DAY CAREFACILITY NUMBER:
340309465
ADMINISTRATOR:WONG, MARIBELLEFACILITY TYPE:
850
ADDRESS:901 P STREET, SUITE 155BTELEPHONE:
(916) 448-5231
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:48CENSUS: 9DATE:
10/07/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Maribelle WongTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff are not changing day care children timely
Lack of supervision of day care children
INVESTIGATION FINDINGS:
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On 10/7/2022, at approximately 8:45 AM, Licensing Program Analyst (LPA) Alize Tillery and Licensing Program Manager (LPM) Seychelle De Luca, conducted an unannouced visit to further investigate and conclude the complaint investigation for the allegations listed about. During today's vist, LPA and LPM observed 9 preschool children, in the purple room, supervised by 2 staff.

One allegation is that staff are not changing day care children's diapers in a timely manner. Staff interviews revealed that staff #1 and staff #2 failed to attend to children with wet diapers, resulting in serious diaper rashes and parents complaining that their children are being left in the wet diapers. Interview with staff memeber also revealed that staff #1 and staff #2, left a child in wet clothing during nap time, after child had engaged in outdoor water play. Staff interview revealed that staff #1 and #2 threw the child's wet clothing in the trash instead of placing the clothing with their belongings. This is a violation to children's personal rights. Staff members stated that staff #1 and staff #2 are no longer employed with the facility and that current staff now ensure that children's diaper and clothing are checked regularly. LPA also observed that staff members are documenting each time a child has their diaper changed.
Report continues...
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 03-CC-20220826141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: RAINBOW DAY CARE
FACILITY NUMBER: 340309465
VISIT DATE: 10/07/2022
NARRATIVE
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The second allegation is that there is a lack of supervision of children in care. During staff interviews, LPA and LPM were informed of two separate incidents that involved a lack of supervision of two separate children. Staff members revealed that on one incident, Child #1 left the classroom from the outdoor play area, entered the building on their own and got out the front/main entrance door of the building. Staff # 3 stated that while on break in the office area, Staff #3 was able to chase after Child #1 as Child #1 was exiting the main entrance of the facility. Staff #3 warned staff #1 and staff #2 that Child #1 is a runner, as it was child's first day back in care. This incident happened due to a lack of supervision and this poses an immediate risk to children in care.

Staff members revealed that on a separate occasion, Child #2 was unaccounted for and forgotten on the outdoor preschool play area for approximately 3 minutes. Staff members stated that Staff #4, who was on the outdoor infant play area, observed the child to be alone. Staff members stated that Child #2 was not counted for during their classroom transition back inside. Staff members stated that there was a miscommunication amongst staff members, and that staff now ensure to count by child's face before and after transition periods. This incident occurred due to a lack of supervision; this poses and immediate risk to children in care.

Deficiencies are listed on the following 9099D page.

Director acknowledges, that for TYPE A DEFICIENCIES ONLY upon receipt, Director shall post LIC 9099-D with Type A deficiency for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Director. LIC9224 and Appeal Rights were provided. An exit interview was conducted and a Notice of Site Visit posted.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220826141643

FACILITY NAME:RAINBOW DAY CAREFACILITY NUMBER:
340309465
ADMINISTRATOR:WONG, MARIBELLEFACILITY TYPE:
850
ADDRESS:901 P STREET, SUITE 155BTELEPHONE:
(916) 448-5231
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:48CENSUS: 9DATE:
10/07/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Maribelle WongTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Day care doesnt have proper ventilation
Drinking water filters have mold in them
INVESTIGATION FINDINGS:
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On 10/7/2022, at approximately 8:45 AM, Licensing Program Analyst (LPA) Alize Tillery and Licensing Program Manager (LPM) Seychelle De Luca, conducted an unannouced visit to further investigate and conclude the complaint investigation for the allegations listed about. During today's vist, LPA and LPM observed 9 preschool children, in the purple room, supervised by 2 staff.

One allegation is that the day care does not have proper ventilation. LPA is aware that the building that the facility is in is undergoing reconstruction and staff do not have access to control the main heating or air conditioning system. As of Spring 2022, the facility has been using swamp coolers throught the facility to maintain a comfortable temperature in the rooms. Director stated that maintenance visits the facility daily to ensure that a comfortable temperature is kept and maintenance will adjust the swamp cooler if need be. During LPA visit on 9/1/2022 and today, LPA did not observe the temperature of the rooms to be uncomfortable. Based on LPA and LPM observations, and information received during staff interviews, the allegation, day care doesnt have proper ventrilation, is unsubstantiated.
Report continues...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20220826141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: RAINBOW DAY CARE
FACILITY NUMBER: 340309465
VISIT DATE: 10/07/2022
NARRATIVE
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The second allegation is that "Drinking water filters have mold in them". During LPA visit on 9/1/2022, and today, LPA did not observe any mold in the water filters/britas. During staff interviews, LPA learned that staff switch the filters monthly and clean the britas daily. Based on observations and information received during staff interviews, the allegation, Drinking water filters have mold in them, is unsubstantiated.

LPA reviewed and provided the report and appeal rights to Director. LPA also provided a notice of site visit and Director acknowledges it is to remain posted for 30 days.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20220826141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: RAINBOW DAY CARE
FACILITY NUMBER: 340309465
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/07/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/10/2022
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met evidenced by:
Staff interviews revealed that Staff #1 and Staff #2 neglected to change children's diapers
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Director stated that staff #1 and staff #2 are no longer employed here. Director stated personal rights will be reviewed during staff interview.
Direct will submit proof to LPA Tillery.
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in a timely manner, resulting in serious diaper rashes. Interviews also revealed that staff #1 and staff #2 allowed the children to sleep in wet clothing, after outdoor water play. Interview revealed that staff placed a childs wet clothing in the trash instead of with the child's belongings.
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Type A
10/10/2022
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs.
(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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Director stated that staff #1 and staff #2 are no longer employed here. Director stated that supervision will be reviewed during staff interview.
Director will submit proof to LPA Tillery.
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This requirement was not met, evidenced by: Staff interviews reveal that Child #1 left the outdoor playarea and was able to exit the facility out of the main entrance before being stopped by Staff #3. Staff interviews revealed on a separate ocassion, Child #2 was forgotten on the outdoor area for approx. 3 min. before teacher returned for Child #2.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5