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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340312651
Report Date: 11/01/2022
Date Signed: 11/08/2022 09:49:24 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220826142103
FACILITY NAME:RAINBOW DAY CARE - INFANTSFACILITY NUMBER:
340312651
ADMINISTRATOR:WONG, MARIBELLEFACILITY TYPE:
830
ADDRESS:901 P STREET, SUITE 155BTELEPHONE:
(916) 448-5231
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:12CENSUS: 10DATE:
11/01/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Maribelle Wong TIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Day care is out of ratio
Unqualified staff
Day care child with dairy allergy was provided dairy crackers
INVESTIGATION FINDINGS:
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**THIS IS AN AMENDED REPORT**
On November 1, 2022, at approximately 8:30 AM, Licensing Program Analysts (LPAs) Alize Tillery and Matt Gallo, arrived to the facility to further investigate and conclude the complaint investigation, for the allegations listed above. Upon arrival, LPAs were at the main entrance, waiting to be let in for approximately 3 minutes. LPAs were let in by Director and Staff #1, who were arriving to the facility themselves.

Upon entrance, Director guided LPAs through the facility tour; LPAs observed Staff #2, who is an Aide with no units, supervising 7 children in the Purple Room, which is licensed for the Preschool component. LPAs asked Director for the ages of the children in the classroom, Director responded that they had to combine the yellow classroom and purple classroom, since 2 staff members called out today. In the purple classroom, Director stated there were 3 preschool children and 4 toddler children. LPAs learned from Director that the toddler children were under 24 months, aging one child at 18 months and the other three children at 22 months. Staff #2 does not have the qualifications to supervise children alone. LPAs will Substantiated allegation, Unqualified Staff.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 03-CC-20220826142103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: RAINBOW DAY CARE - INFANTS
FACILITY NUMBER: 340312651
VISIT DATE: 11/01/2022
NARRATIVE
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It was also alleged that the day care is operating out of ratio. Because Staff #2, an Aide, was observed supervising 7 children alone without a teacher present, the facility is operating out of ratio. LPAs will Substantiate allegation, Day care is out of ratio.

It was also alleged that, a day care child with dairy allergy was provided dairy crackers. Interviews with staff members, revealed that Child #1 came into contact with a restricted food item, resulting in Child #1 having a breakout to the face, near the mouth area. Staff members stated that they believe Child #1 grabbed a snack from a friends plate, while staff were not looking. LPAs will Substantiate allegation, Day care child with dairy allergy was provided dairy crackers.

Exit interview conducted and report was reviewed with the Director, Maribelle Wong.

Title 22 deficiencies are cited on LIC 809-D. Director acknowledges, that for TYPE A DEFICIENCIES ONLY upon receipt, Director shall post LIC 809-D with Type A deficiency for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Director. LIC9224, Appeal Rights and a Notice of Site Visit was provided to Director.

SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 03-CC-20220826142103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: RAINBOW DAY CARE - INFANTS
FACILITY NUMBER: 340312651
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/01/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/02/2022
Section Cited
CCR
101427(c)
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Infant Care Food Service - The infant shall be fed in accordance with the individual plan.
This requirement is not met as evidenced by: Staff interviews revealed that Child #1 came into contact with a restricted food item resulting in Child #1 having a breakout to the face, near the mouth area.
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Director stated that she will continue to communicate allergies via their allergy list and communication amongst staff.
Director stated she will conduct a staff training and submit proof to LPA Tillery.
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Staff members stated that they believe Child #1 grabbed a snack from a friends plate, while staff were not looking.
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Type A
11/02/2022
Section Cited
CCR
101216.2(e)
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(e) An aide shall work only under the direct supervision of a teacher.

This requirement was not met, as evidenced by: LPAs observed Staff #2, an aide with no untis, supervising 7 children without the supervision of a Teacher.
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LPA will return to clear the deficiency.
Type A
11/02/2022
Section Cited
CCR
101416.5(b)
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(b) There shall be a ratio of one teacher for every four infants in attendance.

This requirement was not met, evidenced by: Staff #2, an Aide, was observed supervising 7 children alone, without a teacher present.
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LPA will return to clear the deficiency.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220826142103

FACILITY NAME:RAINBOW DAY CARE - INFANTSFACILITY NUMBER:
340312651
ADMINISTRATOR:WONG, MARIBELLEFACILITY TYPE:
830
ADDRESS:901 P STREET, SUITE 155BTELEPHONE:
(916) 448-5231
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:12CENSUS: 10DATE:
11/01/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Maribelle Wong TIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Day care doesn't have proper ventilation
Drinking water filters have mold in them
INVESTIGATION FINDINGS:
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On November 1, 2022, at approximately 8:30 AM, Licensing Program Analysts (LPAs) Alize Tillery and Matt Gallo, arrived to the facility to further investigate and conclude the complaint investigation, for the allegations listed above. Upon arrival, LPAs observed 10 infant children, supervised by 3 staff.

One allegation is that the day care does not have proper ventilation. LPA is aware that the building that the facility is in is undergoing reconstruction and staff do not have access to control the main heating or air conditioning system. As of Spring 2022, the facility has been using swamp coolers throught the facility to maintain a comfortable temperature in the rooms. Director stated that maintenance visits the facility daily to ensure that a comfortable temperature is kept and maintenance will adjust the swamp cooler if need be. During LPA visit on 9/1/2022, 10/7/2022 and today, LPA did not observe the temperature of the rooms to be uncomfortable. Based on LPA and LPM observations, and information received during staff interviews, the allegation, day care doesnt have proper ventrilation, is unsubstantiated.

Report continues...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 03-CC-20220826142103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: RAINBOW DAY CARE - INFANTS
FACILITY NUMBER: 340312651
VISIT DATE: 11/01/2022
NARRATIVE
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The second allegation is that "Drinking water filters have mold in them". During LPA visit on 9/1/2022, 10/7/2022 and today, LPA did not observe any mold in the water filters/britas. During staff interviews, LPA learned that staff switch the filters monthly and clean the britas daily. Based on observations and information received during staff interviews, the allegation, Drinking water filters have mold in them, is unsubstantiated.

Based on the investigation conducted, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred. As a result, the allegations are Unsubstantiated.

LPA reviewed and provided the report and appeal rights to Director. LPA also provided a notice of site visit and Director acknowledges it is to remain posted for 30 days.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6