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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340320010
Report Date: 06/03/2021
Date Signed: 06/03/2021 12:31:00 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2021 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210310100629
FACILITY NAME:TOT TOWN CHILD DEVELOPMENT CENTERFACILITY NUMBER:
340320010
ADMINISTRATOR:NANCY J. ENNISFACILITY TYPE:
850
ADDRESS:2001 10TH STREETTELEPHONE:
(916) 443-3156
CITY:SACRAMENTOSTATE: CAZIP CODE:
95818
CAPACITY:75CENSUS: 58DATE:
06/03/2021
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Nancy EnnisTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Day care child sustained unexplained bruising while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 3, 2021, at approximately 11:30AM, Licensing Program Analyst (LPA) Alize Tillery met with Director Nancy Ennis, to deliver the complaint findings for the above allegation. Due to COVID-19 pandemic, the unannounced visit was conducted via FaceTime. During today’s virtual visit, LPA observed 58 children in care, supervised by 7 staff.
Investigator, Andrew Murrow, from the Department’s Investigation Branch (IB), conducted the complaint investigation. The complaint alleged that a day care child sustained an unexplained bruise while in care. IB conducted interviews with all parties involved, several other children, parents and staff who oversee the child while in care.
Based on IB investigation and reports, LPA determined that the preponderance of evidence standard has not been met, therefore the above allegation is UNSUBSTANTIATED.

An exit interview was conducted with Director. This report, the appeal rights and Notice of Site Visit will be emailed to Director at tottowninc@att.net, and sent via certified mail to 2001 10th St. Director understands that the Notice of Site Visit must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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