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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343600373
Report Date: 03/13/2020
Date Signed: 03/13/2020 12:08:19 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2020 and conducted by Evaluator Jeevun Birk
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20200211163622
FACILITY NAME:MERRYHILL SCHOOL-LAGUNA PARKFACILITY NUMBER:
343600373
ADMINISTRATOR:NORRIS, LISAFACILITY TYPE:
830
ADDRESS:6613 LAGUNA PARK DRIVETELEPHONE:
(916) 684-4044
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:24CENSUS: 16DATE:
03/13/2020
UNANNOUNCEDTIME BEGAN:
11:29 AM
MET WITH:Karina MedinaTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
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9
Fixtures, Furniture, Equipment and Supplies - Facility is not kept at a comfortable temperature
INVESTIGATION FINDINGS:
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2
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On 3/13/2020 at 11:35 AM Licensing Program Analyst (LPA) Jeevun Birk-Miller and Investigator Jami Eaton met with Director, Karina Medina to deliver the findings for the above listed allegations. The complainant alleged the classroom is not kept at a comfortable temperature. The complainant stated on one occasion the infant classroom was too cold due to the back door being propped open causing the temperature inside to be the same as the outdoor temperature. LPAs observed the thermostats in each of two classrooms which were set at about 72 to 73 degrees Fahrenheit. It was stated through interviews with staff that the back door is often propped open to air out smells, but never left open for long periods of time. It was stated that when the weather is good they will open the door, so the children can watch and interact with the older children who are playing. Through interviews with staff and parents it was stated that the classroom has been observed to be at a comfortable temperature most of the time, but has been cold on a few occasions. Based on a lack of evidence through interviews and observations the above allegations were determined to be unsubstantiated. No deficiencies were cited at this time. An exit interview was conducted and a Notice of Site Visit posted.

Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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