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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343602982
Report Date: 07/22/2021
Date Signed: 08/06/2021 03:51:21 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2021 and conducted by Evaluator Jeevun Birk
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20210517133342
FACILITY NAME:KINDERCARE LEARNING CENTER - BRUCEVILLE (SA)FACILITY NUMBER:
343602982
ADMINISTRATOR:ALYSSA DIPIPPOFACILITY TYPE:
840
ADDRESS:9394 BRUCEVILLE ROADTELEPHONE:
(916) 684-4040
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:28CENSUS: 11DATE:
07/22/2021
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Alyssa DiPippoTIME COMPLETED:
12:55 PM
ALLEGATION(S):
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Care and Supervision - Lack of supervision resulting in children engaging in inappropriate interactions in the facility.
INVESTIGATION FINDINGS:
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***THIS REPORT WAS AMENDED ON 08/06/2021***
On 07/22/2021 at 9:20 AM Licensing Program Analyst (LPA) Jeevun Birk-Miller conducted a complaint investigation for the above allegation and met with Director, Alyssa DiPippo. It was alleged that several children engaged in inappropriate sexual behaviors while staff members were helping other children or looking at their phones. During the investigation LPA Birk-Miller interviewed staff, children, and parents. LPA also reviewed children’s files and other documents relating to the allegation. Staff interviews revealed that they do not engage in conversations on their phones but use them to check the time, look up items related to activities, and communicate with other staff. It was also stated there are plans in place for supervising children. None of the staff interviewed observed any inappropriate sexual behaviors among the children. However, they have overheard some inappropriate conversations on the playground and in the classroom, which was stopped immediately. Interviews with children did not reveal any disclosures that they were shown or talked to about body parts by their friends or other children. Parent interviews did not reveal any information to support the allegation. Based on the interviews and information.. Continue to 9099-C page
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20210517133342
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: KINDERCARE LEARNING CENTER - BRUCEVILLE (SA)
FACILITY NUMBER: 343602982
VISIT DATE: 07/22/2021
NARRATIVE
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***THIS REPORT WAS AMENDED ON 08/06/2021***
obtained the allegation could not be proven or disproved. Although, the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. A Notice of Site Visit was No deficiencies were cited at this time.
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2