343603017-9-9-2021-03-CC-MMAA-C73W5J-20210921165912

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343603017
Report Date: 09/09/2021
Date Signed: 09/09/2021 03:33:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2021 and conducted by Evaluator Gagandeep Singh

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210701083925

FACILITY NAME:	KINDERCARE LEARNING CENTER - MACK (SA)		FACILITY NUMBER:	343603017
ADMINISTRATOR:	PAULA RITTER		FACILITY TYPE:	840
ADDRESS:	4920 MACK ROAD		TELEPHONE:	(916) 428-1880
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95823
CAPACITY:	52	CENSUS: 2	DATE:	09/09/2021
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Paula Ritter & Jessica Turner		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff handled day care child roughly.
Staff pushed day care child.
Staff spoke inappropriately to day care child.
Staff did not intervene when day care children were in an altercation.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Gagandeep Singh met with facility representative, Paula Ritter, to deliver the findings for the above allegations. Purpose of the inspection was explained.

During the investigation, LPA inspected the facility, interviewed the staff and contacted the local law enforcement office. Through the investigation, LPA did not get any evidence to support the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies are cited today. The copy of this report is reviewed and provided to the facility representative. Notice of site visit is posted and shall remain posted for next 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mayorga	TELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Gagandeep Singh	TELEPHONE: (916) 216-7823
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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